338 Reviews of Long Beach BMW - Service Center
Great service Long Beach BMW for quite some time at first they proven to be reliable trust worthy professionals . The sevice given will over exceed any expectatio Long Beach BMW for quite some time at first they proven to be reliable trust worthy professionals . The sevice given will over exceed any expectations. More
Good service experience here After having to wait for 20 months to have my dangerous Takata airbarg replaced (no fault of Long Beach BMW), Art Smith & crew handled the task quickl After having to wait for 20 months to have my dangerous Takata airbarg replaced (no fault of Long Beach BMW), Art Smith & crew handled the task quickly and courteously. The service center is immaculate; everyone is friendly and attentive. More
They are awesome and sufficient and professionals My adviser is Tom Miller who is an amazing man and gives you the best information and works for whats the best for you. The loan team are so friendly My adviser is Tom Miller who is an amazing man and gives you the best information and works for whats the best for you. The loan team are so friendly and fast, even in rush hours and even if you dont have an appointment. The center is super which match the BMW German standards and they have WiFi Coffee and serve some snacks also. More
1st time using service Very Professional and Approachable. Service was basic maintenance- oil change. Early appointment. Amenities were great. Staff was also approchable. I Very Professional and Approachable. Service was basic maintenance- oil change. Early appointment. Amenities were great. Staff was also approchable. I will be back for my maintenance work. More
Great customer service from Brian Woolverton! I decided to make the drive to Long Beach for an oil change because of a great special that LB BMW was running. They found a recall and a coolant lea I decided to make the drive to Long Beach for an oil change because of a great special that LB BMW was running. They found a recall and a coolant leak, both covered under CPO warranty. After I returned home I had some strange noises from the secondary water pump. Brian had me bring it back and took care of it over the weekend. More
Starter Problem - Wrong Diagnosis Intermittent Starting Problem - Suggested Bad Starter which Sounded Realistic - New Starter Installed for $945.97 - Started when I went to Picked Up, Intermittent Starting Problem - Suggested Bad Starter which Sounded Realistic - New Starter Installed for $945.97 - Started when I went to Picked Up, but the Intermittent Starting Problem Still Persists. Now Suggested may be the Chip Within my Key. More
Never Go There They text and email me the car is ready I go pay for the service and wait for 45 minutes ask what is going on BS answers THEN they tell me the car is They text and email me the car is ready I go pay for the service and wait for 45 minutes ask what is going on BS answers THEN they tell me the car is not ready and it is closing time and I am just standing there no car no one around to help! More
Always a great experience I have been here a couple of times and have always had the best experience from service to the shuttle service. James never over recommends and lets m I have been here a couple of times and have always had the best experience from service to the shuttle service. James never over recommends and lets me know what i need without trying to over-sale. More
Pothole brought me down Tore up right front tire when hit pothole while changing lanes in Long Beach. Got to LBBMW and Anthony Moore was immediately available for assistance. Tore up right front tire when hit pothole while changing lanes in Long Beach. Got to LBBMW and Anthony Moore was immediately available for assistance. Replacement tire not in stock and was ordered and was received same afternoon. Tire was replaced and car realigned. Service was great but better coordination with shuttle is needed when short handed. Review was delayed due to being out of town. More
Excellent service!! Service advisor Bryan Morgan, and the technician that worked on my vehicle, were very dedicated to finding and correcting all problems with vehic Service advisor Bryan Morgan, and the technician that worked on my vehicle, were very dedicated to finding and correcting all problems with vehicle, did a great job.. More