Long Beach BMW - Service Center

Great customer service from service department I had an oil leak caused by another dealership's use of aftermarket oil filters (non-BMW). Extremely honest, and good value. Overall a good experience I had an oil leak caused by another dealership's use of aftermarket oil filters (non-BMW). Extremely honest, and good value. Overall a good experience. The mechanics over at Long Beach BMW, did a good job cleaning the engine and replacing the O-rings and aftermarket oil filter, in addition to topping of the oil. Highly recommend the dealership. More

Fernando Lizarraga and Brian Woolverton are AWESOME!!! I live in South Bay, but I always bring my BMW to Long Beach BMW for maintenance and repair. Long Beach BMW has the wonderful employees like Fernando I live in South Bay, but I always bring my BMW to Long Beach BMW for maintenance and repair. Long Beach BMW has the wonderful employees like Fernando Lizarraga and Brian Woolverton etc. who are always taking extra effort to help customers out to make sure that customers are satisfied. They are very knowledgeable and patient. Fernando Lizarrage and Brian Woolverton are truly assets to Long Beach BMW. Thank you, Fernando and Brian. Great job!!! I definitely will recommend Long Beach BMW to all my friends. More

Quick and Painless Alex was equally helpful as he was knowledgable. The waiting area was extremely clean. It is always a pleasure to drink coffee and watch some cooking Alex was equally helpful as he was knowledgable. The waiting area was extremely clean. It is always a pleasure to drink coffee and watch some cooking shows on the food network as was the case when I getting regular maintenance on my 3 series. They have a good internet connection also available so one can get some serious work done. I can't say I've ever before looked forward to getting my car serviced. More

Warranty expiring I brought my car in for a final service before the warranty expired. They were able to honor the usual stuff like oil change, wipers and tiny filters. I brought my car in for a final service before the warranty expired. They were able to honor the usual stuff like oil change, wipers and tiny filters. I also had an issue with the drivers seat cover cracking so they were able to cover that under warranty as well. The only problem was when I picked up the car, another part was broken / worn out so they had to replace that as well. In all I had to leave my car there twice for 2 days at a time to have the work done. I’m happy the work was done, just wish I didn’t need to make 2 trips. Art did a good job and knowledgeable of my BMW. Thanks Art! More

Great service!!! Always very satisfied with this dealership. Anthony Moore in service is superb and Vicky setting up a loaner car to our needs was great. Excellent te Always very satisfied with this dealership. Anthony Moore in service is superb and Vicky setting up a loaner car to our needs was great. Excellent team at LBC BMW!!!! More

High Performance Customer Service From beginning to end high performance customer service from all members of the Long Beach Team. Appointment time setting, initial greeting, service From beginning to end high performance customer service from all members of the Long Beach Team. Appointment time setting, initial greeting, service advisor, shuttle service driver- all staff were professional, knowledgable, provided good communication and made my total experience as smooth and easy as possible. No stress here.. Drove off with my shiny washed BMW and complimentary Cafe Latte in hand.. More

Service is excellent I was very pleased with the service department. I was greeted immediately and assisted with my regular scheduled service. Highly recommend this deale I was very pleased with the service department. I was greeted immediately and assisted with my regular scheduled service. Highly recommend this dealership over other BMW service departments. More

Service I Always deal with Brian W for my service. He is the best and very personable. Makes you feel like you’re his only customer. I Always deal with Brian W for my service. He is the best and very personable. Makes you feel like you’re his only customer. More

The best!!!! I like this dealer ,every one give you respect as a important customer,i recommend every one buy theirs cars here in LONG BEACH BMW DEALER. THANK YOU I like this dealer ,every one give you respect as a important customer,i recommend every one buy theirs cars here in LONG BEACH BMW DEALER. THANK YOU for your service guys!!!!!!!!good job. More

Very good overall service experience I was very happy with my service experience. The service facility is clean and modern and they have the best coffee of any dealership in town. Their s I was very happy with my service experience. The service facility is clean and modern and they have the best coffee of any dealership in town. Their shuttle service added to the convenience and my car was serviced with no drama or unexpected costs. They also performed an excellent wash-job! More