Long Beach BMW - Service Center

Sovann was terrific, she called to make sure all was good. The service adviser was thorough, friendly and well informed. I would recommend her to friends. The shop was clean and well run. The cashier was also The service adviser was thorough, friendly and well informed. I would recommend her to friends. The shop was clean and well run. The cashier was also very prompt More

Quick and thorough service with excellent communications I brought my car for a recall service, and everyone from service admission, service advisor, car loan provider, and cashier all were courteous, friend I brought my car for a recall service, and everyone from service admission, service advisor, car loan provider, and cashier all were courteous, friendly, and comprehensive. It was extremely easy to complete the service. More

Service advisor Miguel was great . There were issues and complications that he managed well. Thank you Miguel. They showed me the damage, and the repairs done. . There were issues and complications that he managed well. Thank you Miguel. They showed me the damage, and the repairs done. More

My first visit for service and it was wonderful. I purchased my 2017 elsewhere but live closer to Long Beach BMW. Since I prefer to have my vehicles serviced at the dealer, I came to Long Beach BMW I purchased my 2017 elsewhere but live closer to Long Beach BMW. Since I prefer to have my vehicles serviced at the dealer, I came to Long Beach BMW when it was time for my first oil change. My service advisor, Scott Zamorano, was very easy to work with, explained what I needed and kept me informed while I waited. Wes Nicolay, finance manager, also helped me in answering questions about maintenance packages. He could not have been more helpful. I was very pleased with my experience with Long Beach BMW. More

Coolant Anthony moore very courteous and nice...service was very good...charges explained to me...show room waiting area very nice staff very friendly overall Anthony moore very courteous and nice...service was very good...charges explained to me...show room waiting area very nice staff very friendly overall great experience More

Great Customer Service THUMBS UP to my service advisor James Saunders. Always updates me the status of the car . I like the text message alert , easy to contact and reply i THUMBS UP to my service advisor James Saunders. Always updates me the status of the car . I like the text message alert , easy to contact and reply if I have any questions. More

Always comes through with my service needs Window regulator broke while it was pouring rain. Took my car in and it was fixed quickly and back to me before I was to leave town on a trip. Miguel Window regulator broke while it was pouring rain. Took my car in and it was fixed quickly and back to me before I was to leave town on a trip. Miguel Rivera always watches out for me. More

No hassle. Great customer, terrific advisor and made me feel at ease. I definitely remain a long term customer and will recommend this dealer to my associates. Great customer, terrific advisor and made me feel at ease. I definitely remain a long term customer and will recommend this dealer to my associates. More

Excellent service New from Australia, bought an old 3 series BMW from another dealer (not BMW). Found the vehicle had two outstanding Airbag recalls and within a week a New from Australia, bought an old 3 series BMW from another dealer (not BMW). Found the vehicle had two outstanding Airbag recalls and within a week a service warning light. Being new to the US and expecting the worst I was blown away by the service provided by Scott and the service team at Long Beach BMW. Nothing was too much trouble, the service was remarkable inexpensive and the Airbags were replaced quickly and efficiently. I would not hesitate to recommend LB BMW and will get all my servicing done there as they offer a reliable friendly service. More