Long Beach BMW - Service Center

Service Adviser Miguel Rivera all ways far exceeds . I just had a brake flluid and coolant flush completed on my 2013 135i cpe, and as all ways my S/A Miguel R. continues to far exceed my expectations. I just had a brake flluid and coolant flush completed on my 2013 135i cpe, and as all ways my S/A Miguel R. continues to far exceed my expectations. He is a superb person to discuss just about anything car related or otherwise. He presents an excellent representation of what a BMW S/A should be. I believe other dealerships could learn an awful lot from his fine example. In addition, he verify's that every thing on my work order is completed to not only "BMW standards", but his very own as well. Knowing Miguel is taking care of my vehicle , puts me much at ease and bodes very well for LB BMW. Keep up the outstanding job M.!! More

Car Service Awesome service, I went to this place and they treat me good, nice manager and Scott was a great guy following my service, After I come back to pick u Awesome service, I went to this place and they treat me good, nice manager and Scott was a great guy following my service, After I come back to pick ups my car everyone were so friendly I feel like I was around friends. Talking about my car, they follow my questions and they gave ma a detail work with my service. More

Best customer service, as always. As long time BMW owners we have had many great experiences with our vehicles, and LB BMW goes the extra mile to, ensure that the experience is also pr As long time BMW owners we have had many great experiences with our vehicles, and LB BMW goes the extra mile to, ensure that the experience is also present when taking the car in for service. By providing a loaner car, to keeping us updated on the status of the work; the service department (especially Brian Woolverton) makes sure all our needs are satisfied. The friendliness and amazing customer service provided by Brian are unparalleled, and because of that we have purchased 4 cars from them, take our vehicles there for service, and have become customers for life. More

Amazing experience My experience at this dealership was absolutely amazing! All the staff were more than helpful and kind. I would definitely recommend anyone to come to My experience at this dealership was absolutely amazing! All the staff were more than helpful and kind. I would definitely recommend anyone to come to this location! More

Customer service I had my m3 2018 service yesterday, and my service advisor was very helpful. He explained it to me all the needs for my car and was very attentive. I I had my m3 2018 service yesterday, and my service advisor was very helpful. He explained it to me all the needs for my car and was very attentive. I would recommend this dealership to anyone. Next up is my X5 for service. Thank you, guys. Sorry, I forgot the name of the service advisor his LAST NAME starts with W. Patrick B More

professional and caring I recommend this LB BMW for routine service. James Saunders is professional and knowledgeable. Had no problem setting up an appointment on line. Hi I recommend this LB BMW for routine service. James Saunders is professional and knowledgeable. Had no problem setting up an appointment on line. Highly recommend. More

Best quality service and excellent customer service from Ang If you want to feel cared for, Long Beach BMW is the place to shop and service your car - every time I come in here, the level of quality supersedes If you want to feel cared for, Long Beach BMW is the place to shop and service your car - every time I come in here, the level of quality supersedes my expectations! The service center is very organized. The appointments are on time and the representatives are very efficient. While you wait, there's all kinds of treats and refreshments, including wifi access and a lounge area. There's always time to check out new cars too! Angel was my service rep and he was extremely helpful, printed out the paperwork very quickly and took care of me right away! I love how clean, efficient and pleasant the service center is! Glad I got a BMW service package too because this service was included, so my bill was $0. I prefer the service to be included in payments thab a larger sum at once. Highly recommend that! More

Great Experience with Angel I had a flat tire and quickly drove to Long Beach BMW. I didn’t have an appt and Angel, the service advisor I spoke to, was quick to help put me in a I had a flat tire and quickly drove to Long Beach BMW. I didn’t have an appt and Angel, the service advisor I spoke to, was quick to help put me in a loaner car since they didn’t have my tire on hand and it was a Saturday. I had my baby sleeping in the car at the time and he was extremely helpful in making my experience as easy as possible. I would highly recommend Angel and this dealership especially compared to other BMW dealership I’ve visited in the past! More

Sovann was terrific, she called to make sure all was good. The service adviser was thorough, friendly and well informed. I would recommend her to friends. The shop was clean and well run. The cashier was also The service adviser was thorough, friendly and well informed. I would recommend her to friends. The shop was clean and well run. The cashier was also very prompt More

Quick and thorough service with excellent communications I brought my car for a recall service, and everyone from service admission, service advisor, car loan provider, and cashier all were courteous, friend I brought my car for a recall service, and everyone from service admission, service advisor, car loan provider, and cashier all were courteous, friendly, and comprehensive. It was extremely easy to complete the service. More