Back

Long Beach BMW - Service Center

Long Beach, CA

4.8
337 Reviews

337 Reviews of Long Beach BMW - Service Center

Sort by
October 17, 2019

"RECALL SERVICES PERFORMED" Always professional and helpful, everyone is friendly and knows what they are doing. The service department and showroom are always clean and the staf More

by MDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Saunders
Mar 11, 2020 -

Long Beach BMW responded

Mdb, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Long Beach BMW!

October 13, 2019

Awesome customer service I made an appointment with Tiffany. I came in with my X6 for a routine maintenance. I was greeted by Manny. I was directed to wait in the waiting area More

by Rolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 11, 2020 -

Long Beach BMW responded

Rolo, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 07, 2019

RECALL SERVICES PERFORMED REGULARLY Always professional and helpful, everyone is friendly and knows what they are doing and if they don't have the answer they will find it. Service depar More

by UAutoline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Moore, Manny, and many more unfamiliar names
Mar 11, 2020 -

Long Beach BMW responded

Uautoline, thanks for your praise and kind comments about our team. We hope you have a great day!

September 30, 2019

Great Customer Service! Angel Zavala at Long Beach BMW provides excellent Customer Service. I took my vehicle in for an oil change and Angel went above and beyond helping me More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Zavala
Mar 11, 2020 -

Long Beach BMW responded

Colleen, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 30, 2019

Terrible experience! First and most importantly, they were not able to fix the 2 things I came in for. Secondly, they never called me and even after I called them, they d More

by gnomecoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Moore
September 29, 2019

Great Auto Service James Saunders at LB BMW is a no BS guy, got me in and out, and took care of everything. Would definitely go back again... Thanks More

by MicMec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Saunders
Mar 11, 2020 -

Long Beach BMW responded

Micmec, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

September 28, 2019

Dead Battery I’m always taken very well care of at Long Beach Mini! And thank you so very much for the loaner car when my car was staying overnight. I really appr More

by JoeBellflower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zamorano
Mar 11, 2020 -

Long Beach BMW responded

Joebellflower, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Long Beach BMW!

September 14, 2019

Excellent auto service Overwhelmed how professional and very kind Advisor Scott Zamorano. 100 percent satisfied with all the works done on my 2016 X5. Thanks again Scott and More

by Alan T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zamorano
Mar 11, 2020 -

Long Beach BMW responded

Alan T, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2019

Satisfied customer Very efficient staff, very considerate, professional manager. They were able to service my car on time as what they promised me. I am a very satisfied More

by ANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 11, 2020 -

Long Beach BMW responded

Anne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Beach BMW. We're looking forward to your next visit with us!

September 04, 2019

Great Took my car in for a rattle I heard under the center console. Took it in and now no more rattles inside the car. They always do a great job whenever I More

by cdy_827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
Mar 11, 2020 -

Long Beach BMW responded

Hi Cdy_827, thank you for taking the time to leave a review for us at Long Beach BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
19
...