337 Reviews of Long Beach BMW - Service Center
"RECALL SERVICES PERFORMED" Always professional and helpful, everyone is friendly and knows what they are doing. The service department and showroom are always clean and the staf Always professional and helpful, everyone is friendly and knows what they are doing. The service department and showroom are always clean and the staff makes you feel valued each time you visit. I recommend this dealership as one of the best places to have your vehicle serviced. Great customer service, thank you! More
Awesome customer service I made an appointment with Tiffany. I came in with my X6 for a routine maintenance. I was greeted by Manny. I was directed to wait in the waiting area I made an appointment with Tiffany. I came in with my X6 for a routine maintenance. I was greeted by Manny. I was directed to wait in the waiting area. I had some hot chocolate (really good btw). I looked at some new BMW’s while I waited. A Genius gave me some tips on the features of my X6. Manny came over 30 mins later and kept me informed. I got some work done while I waited. I was in and out in an hour. Car was washed and vacuumed. Save me $20. Everyone was very pleasant and I would highly recommend bribing your BMW here for your next service. More
RECALL SERVICES PERFORMED REGULARLY Always professional and helpful, everyone is friendly and knows what they are doing and if they don't have the answer they will find it. Service depar Always professional and helpful, everyone is friendly and knows what they are doing and if they don't have the answer they will find it. Service department and showroom are always spotless clean and the staff makes you feel valued each time you visit. Highly recommend this dealership as one of the best places to have your vehicle serviced. Thanks for the great customer service, it is very appreciated! More
Great Customer Service! Angel Zavala at Long Beach BMW provides excellent Customer Service. I took my vehicle in for an oil change and Angel went above and beyond helping me Angel Zavala at Long Beach BMW provides excellent Customer Service. I took my vehicle in for an oil change and Angel went above and beyond helping me correct other issues while making sure to save me the most money possible...I would definitely recommend LB BMW and Angel Zavala! More
Terrible experience! First and most importantly, they were not able to fix the 2 things I came in for. Secondly, they never called me and even after I called them, they d First and most importantly, they were not able to fix the 2 things I came in for. Secondly, they never called me and even after I called them, they didn't return my call. Terrible service and I will never go there again. More
Great Auto Service James Saunders at LB BMW is a no BS guy, got me in and out, and took care of everything. Would definitely go back again... Thanks James Saunders at LB BMW is a no BS guy, got me in and out, and took care of everything. Would definitely go back again... Thanks More
Dead Battery I’m always taken very well care of at Long Beach Mini! And thank you so very much for the loaner car when my car was staying overnight. I really appr I’m always taken very well care of at Long Beach Mini! And thank you so very much for the loaner car when my car was staying overnight. I really appreciate you Scott Zamorano, for taking great care of me. And I love the new Long Beach facility. Joseph Bellflower More
Excellent auto service Overwhelmed how professional and very kind Advisor Scott Zamorano. 100 percent satisfied with all the works done on my 2016 X5. Thanks again Scott and Overwhelmed how professional and very kind Advisor Scott Zamorano. 100 percent satisfied with all the works done on my 2016 X5. Thanks again Scott and all service dept. employees. More
Satisfied customer Very efficient staff, very considerate, professional manager. They were able to service my car on time as what they promised me. I am a very satisfied Very efficient staff, very considerate, professional manager. They were able to service my car on time as what they promised me. I am a very satisfied customer. More
Great Took my car in for a rattle I heard under the center console. Took it in and now no more rattles inside the car. They always do a great job whenever I Took my car in for a rattle I heard under the center console. Took it in and now no more rattles inside the car. They always do a great job whenever I take my car in. Scott and Sovann do a great job. More