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Long Beach BMW - Service Center

Long Beach, CA

4.8
337 Reviews

337 Reviews of Long Beach BMW - Service Center

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January 28, 2020

Very good Customer Service, good atmosphere. Called the dealer Service Department, asked questions about paint warranty on a preowned vehicle I bought about about year and half ago, they were ve More

by c27141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario in Service
Feb 27, 2020 -

Long Beach BMW responded

C27141, we really appreciate your positive review!

January 27, 2020

Excellent in and out service Being a drive in, James got me in and out in the shortest possible time. His technical knowledge and friendly disposition made the visit most pleasur More

by gkrobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Feb 27, 2020 -

Long Beach BMW responded

Gkrobe, we are very happy we could provide you with a positive experience!

January 27, 2020

Amazing Customer Service Although a factory recall visit, the service was friendly and expeditious. MIGUEL RIVERA is a customer service savant who made my experience exception More

by montelywilson1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIGUEL RIVERA
Feb 27, 2020 -

Long Beach BMW responded

Montelywilson1961, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2020

my advisor was nice Mr. Rivera the service advisor was very friendly and didn't try to overcharge me. I will return for service. and maybe purchase vehicle thanks More

by vincent55goodlow
Customer Service
Recommend Dealer
Yes
Employees Worked With
Miguel Rivera
January 19, 2020

My salesman Bert did an excellent job to meet my requirements. I was able to get the car I wanted. The whole staff was knowledgeable and helpful. More

by wbodnar
Recommend Dealer
Yes
Employees Worked With
Bert
Feb 27, 2020 -

Long Beach BMW responded

Wbodnar, we're happy you found our staff to be so supportive during your experience here at Long Beach BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2020

I almost never get my car serviced at the dealer because I’ve learned over the years they are often pricey and not dependable in several ways. Recently my other auto service business gave me such a large qu More

by Vini
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
Feb 27, 2020 -

Long Beach BMW responded

Vini, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2020

Fantastic Always stellar customer service and quality workmanship. I really enjoy going to Long Beach BMW, their new location is very customer friendly and all More

by Geogery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Saunders and Fernando
Feb 27, 2020 -

Long Beach BMW responded

Geogery, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

January 01, 2020

Service Advsor Brian Woolverton was GREAT, He always has a smile on his face.Everything was great.Car was clean in side and out.I go there because HE IS THE More

by jameel53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 27, 2020 -

Long Beach BMW responded

Jameel53, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2019

Excellent, trustworthy, service! Outstanding customer relations! I was very satisfied with the overall service I received from the moment I drove up, time spent with Fernando, shuttle ride(s) with Justi More

by lelliottnettles
Recommend Dealer
Yes
Employees Worked With
Fernando and Justin
Mar 11, 2020 -

Long Beach BMW responded

Lelliottnettles, we're happy you found our staff to be so supportive during your experience here at Long Beach BMW. We can't wait to see you again, have a great day.

December 14, 2019

Very accommodating. They advocate for you and very trusting. Savonn took time to inspect my car and even found worn out bumper trim that is covered by warranty. Thank you. More

by Roger
Recommend Dealer
Yes
Employees Worked With
Savonn
Mar 11, 2020 -

Long Beach BMW responded

Roger, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW! We hope you have a great day!

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