337 Reviews of Long Beach BMW - Service Center
Very good Customer Service, good atmosphere. Called the dealer Service Department, asked questions about paint warranty on a preowned vehicle I bought about about year and half ago, they were ve Called the dealer Service Department, asked questions about paint warranty on a preowned vehicle I bought about about year and half ago, they were very helpful and schedule an appointment to bring the car in. They took care of the paint issue on my front bumper and it was covered under the warranty. More
Excellent in and out service Being a drive in, James got me in and out in the shortest possible time. His technical knowledge and friendly disposition made the visit most pleasur Being a drive in, James got me in and out in the shortest possible time. His technical knowledge and friendly disposition made the visit most pleasurable. More
Amazing Customer Service Although a factory recall visit, the service was friendly and expeditious. MIGUEL RIVERA is a customer service savant who made my experience exception Although a factory recall visit, the service was friendly and expeditious. MIGUEL RIVERA is a customer service savant who made my experience exceptional. Class A. More
my advisor was nice Mr. Rivera the service advisor was very friendly and didn't try to overcharge me. I will return for service. and maybe purchase vehicle thanks Mr. Rivera the service advisor was very friendly and didn't try to overcharge me. I will return for service. and maybe purchase vehicle thanks More
My salesman Bert did an excellent job to meet my requirements. I was able to get the car I wanted. The whole staff was knowledgeable and helpful. requirements. I was able to get the car I wanted. The whole staff was knowledgeable and helpful. More
I almost never get my car serviced at the dealer because I’ve learned over the years they are often pricey and not dependable in several ways. Recently my other auto service business gave me such a large qu I’ve learned over the years they are often pricey and not dependable in several ways. Recently my other auto service business gave me such a large quote on needed repairs that I decided to get a second opinion from the dealer (mini in Signal Hill). They were less expensive overall AND noted one expensive item wasn’t needed at all.. Great experience and I will go back!! More
Fantastic Always stellar customer service and quality workmanship. I really enjoy going to Long Beach BMW, their new location is very customer friendly and all Always stellar customer service and quality workmanship. I really enjoy going to Long Beach BMW, their new location is very customer friendly and all of the staff are very attentive. More
Service Advsor Brian Woolverton was GREAT, He always has a smile on his face.Everything was great.Car was clean in side and out.I go there because HE IS THE Advsor Brian Woolverton was GREAT, He always has a smile on his face.Everything was great.Car was clean in side and out.I go there because HE IS THERE More
Excellent, trustworthy, service! Outstanding customer relations! I was very satisfied with the overall service I received from the moment I drove up, time spent with Fernando, shuttle ride(s) with Justi relations! I was very satisfied with the overall service I received from the moment I drove up, time spent with Fernando, shuttle ride(s) with Justin, and my check out experience. More
Very accommodating. They advocate for you and very trusting. Savonn took time to inspect my car and even found worn out bumper trim that is covered by warranty. Thank you. trusting. Savonn took time to inspect my car and even found worn out bumper trim that is covered by warranty. Thank you. More