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Long Beach BMW - Service Center

Long Beach, CA

4.8
337 Reviews

337 Reviews of Long Beach BMW - Service Center

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April 29, 2020

The Service advisors are all knowledgeable and great to work with, And great team work always there to help each other with a smile when needed. More

by J Clark
Recommend Dealer
Yes
Employees Worked With
Sovann, Vun
Apr 30, 2020 -

Long Beach BMW responded

J Clark, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

April 29, 2020

Even with the craziness with COVID-19, the staff at Long Beach BMW are a pleasure to work with. I was able to get my car in for maintenance right away and was blessed to get the same person who assisted me More

by modelannareed
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 30, 2020 -

Long Beach BMW responded

Modelannareed, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 24, 2020

James Sanders is the ONLY reason I go back for services Of both of my BMWs. Anyone one else I spoke to or ask anything about my vechicles has no Knowledge of anything so it feels basically like pulling t More

by Slong1108
Recommend Dealer
Yes
Employees Worked With
James Sanders
Apr 24, 2020 -

Long Beach BMW responded

Hello Slong1108, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2020

Our service Rep Manuel was just wonderful!! He was polite and very understanding when our sunroof was broken. He took the time to carefully explain all of our options in repairing the sunroof. GREAT GUY , More

by Halcushnie
Recommend Dealer
Yes
Employees Worked With
Manuel
Apr 28, 2020 -

Long Beach BMW responded

Halcushnie, we're happy you found our staff to be so supportive during your experience here at Long Beach BMW. If you have any further questions, please give us a call. We're always happy to help!

April 21, 2020

Outstanding service, Professional Advisors, made me feel welcome as soon as I got to the door. Miguel was very kind and upheld BMW’s expectations! More

by Gerardo P.
Recommend Dealer
Yes
Employees Worked With
Miguel, Anthony,
Apr 29, 2020 -

Long Beach BMW responded

Gerardo P., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Beach BMW. We look forward to your next visit! Take care!

April 18, 2020

Both the service writer and technician were kind; to the point, I will return for my next service or repair. I will also refer to friends and family. More

by FML
Recommend Dealer
Yes
Employees Worked With
James Saunders, Alex Amador
Apr 21, 2020 -

Long Beach BMW responded

Fml, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 17, 2020

The staff at the service location and parts department were very pleasant and helpful. Overall the service done to my 2002 bmw M3 went smoothly More

by ygsallday
Recommend Dealer
Yes
Employees Worked With
MANNY
Apr 21, 2020 -

Long Beach BMW responded

Ygsallday@gmail.com, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!

April 16, 2020

Great service They had my car ready in about an hour. Excellent service and would take my car there again without hesitation. Thank you for the great service! More

by lbcmini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Apr 21, 2020 -

Long Beach BMW responded

Lbcmini, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

April 13, 2020

Excellent service. Very professional and knowledgeable. Scott is an advisor I trust and have gone back to over and over again. The loaner program makes it easy. More

by moriakhou
Recommend Dealer
Yes
Employees Worked With
Scott Zamorano
Apr 14, 2020 -

Long Beach BMW responded

Hi Moriakhou, thank you so much for your positive comments about Long Beach BMW! We look forward to your next visit! Take care!

April 11, 2020

Service department is helpful. They provide excellent service and explain to you what you need and get you on your way. Thank you very much More

by Sophie Chan
Recommend Dealer
Yes
Employees Worked With
James Saunders
Apr 14, 2020 -

Long Beach BMW responded

Sophie Chan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Beach BMW. We look forward to your next visit! Take care!

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