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Long Beach BMW - Service Center

Long Beach, CA

4.8
337 Reviews

337 Reviews of Long Beach BMW - Service Center

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June 10, 2020

James was great to work with - made sure all work under maintenance was completed and my Mini was returned to me in a timely manner. Everyone at Long Beach Mini was great! I wouldn’t trust my car to anothe More

by Pdub
Recommend Dealer
Yes
Employees Worked With
James
Jun 12, 2020 -

Long Beach BMW responded

Pdub, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 08, 2020

Scott is my advisor and provides excellent customer service. He is very informative when explaining what needs to be done etc. because of the service he provides I continue to bring my car to him for a More

by Slinnenkamp
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 12, 2020 -

Long Beach BMW responded

Slinnenkamp, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!

May 30, 2020

I brought in my car after getting aflat just down the road and brought up some concerns for my X6 and Miguel had it fixed and driving like brand new in a weeks time. Very transparent and professional and More

by 160goat
Recommend Dealer
Yes
Employees Worked With
Miguel Rivera
Jun 05, 2020 -

Long Beach BMW responded

160goat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Beach BMW. We look forward to your next visit! Take care!

May 18, 2020

My service experiences has always been very personable, professional, and comfortable. I always receive great hospitality from the friendly staff. I look forward to my next visit. More

by TC
Recommend Dealer
Yes
Employees Worked With
Brian
May 21, 2020 -

Long Beach BMW responded

Tc, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!

May 16, 2020

Professional , Detailed, and Courteous My Previous visit to them left me with a distasteful attitude, therefore, I refrained from getting my car serviced at this location. In contrast, I re More

by splicingtech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
May 18, 2020 -

Long Beach BMW responded

Splicingtech, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Long Beach BMW. We look forward to your next visit! Take care!

May 15, 2020

Top notch service at Long Beach BMW brought my car In for service and couldn’t have been happier with the attentive service and genuine good people in theirs service department from my service adviser Angel More

by Crisakamalibu
Recommend Dealer
Yes
Employees Worked With
Angel Zavala(service adviser) ,Ricky(parts)
May 18, 2020 -

Long Beach BMW responded

Crisakamalibu, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!

May 14, 2020

Routine Car Maintenance The staff at LONG BEACH BMW always makes my experience a great one. My service advisor, James S., is punctual and courteous. This dealership is my fav More

by ymararma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Saunders
May 18, 2020 -

Long Beach BMW responded

Ymararma, we are so happy to read such a great review about Long Beach BMW! We look forward to your next visit! Take care!

May 07, 2020

Friendly staff and even though I was late for my appointment they immediately offer to help and did a magnificent work. A bit rushed on the drying of the car. But otherwise, excellent service. More

by jessemtzc
Recommend Dealer
Yes
Employees Worked With
Scott Zamorano
May 08, 2020 -

Long Beach BMW responded

Jessemtzc, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2020

Complete Satisfaction Had my wife's car towed in as it was leaking fluid. Turns out we needed an engine replacement as it was starved of oil (blown engine). Scott is a ve More

by jcastanojr68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Z
May 06, 2020 -

Long Beach BMW responded

Jcastanojr68, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 30, 2020

Professional, friendly and outstanding customer service. Thank you for taking care of me. Looking back to coming back. The service to first responders was greatly appreciated. Thanks once again. :) More

by Janet B
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 30, 2020 -

Long Beach BMW responded

Janet B, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW!

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