Long Beach BMW

Great experience! The final invoice was not as detailed as what they actually did to my car so I had to call back to get some answers. The service counselors here are The final invoice was not as detailed as what they actually did to my car so I had to call back to get some answers. The service counselors here are polite and helpful. They will take care of you and answer your questions. I had a loaner and when I came back they found a sent that I was not aware of. We could have miss it during inspection and they were nice enough not to give me issues about it. More

MM service experience Dropped the Car off and picked up 2 days later. Service is good. Facility is brand new and comfortable. Loaner car was not available. One needs to ca Dropped the Car off and picked up 2 days later. Service is good. Facility is brand new and comfortable. Loaner car was not available. One needs to call in to reserve loner car in when booking service appt. If you book your service appointment online, there is no option to reserve the loaner car. It was inconvenience. Otherwise it would have been a 4 Stars experience. Also had a detail job on the car at $185. It was a fair job. More

Very Professional Very helpful and fast service, I'm happy to be there...I would recommend everyone to stop by and take the service. It was great working with Long Beac Very helpful and fast service, I'm happy to be there...I would recommend everyone to stop by and take the service. It was great working with Long Beach BMW. More

Very friendly sales man I shopped on line and they were very prompt in responses. Called back for more information and was willing to do whatever was necessary to make the s I shopped on line and they were very prompt in responses. Called back for more information and was willing to do whatever was necessary to make the sales deal. They had very comparable prices and had many cars available to choose from. More

Always accommodating The service guys are professional, friendly, and courteous. My seatbelt needed repair. Art (my service guy) made arrangements for a loaner for just in The service guys are professional, friendly, and courteous. My seatbelt needed repair. Art (my service guy) made arrangements for a loaner for just in case my car had to be kept for repair. I will continue to be served by LB BMW and will buy my next one from here, too. More

Great service. I was very pleased that LB BMW took care of my warranty issue on my 13 year of car with no problem at all. Anthony Moore did a great job of communic I was very pleased that LB BMW took care of my warranty issue on my 13 year of car with no problem at all. Anthony Moore did a great job of communicating with me. More

fantastic service service advisor alex is the best. he was very helpful on my latest visit.. dealership is conveniently located to my home.having the shuttle bring me service advisor alex is the best. he was very helpful on my latest visit.. dealership is conveniently located to my home.having the shuttle bring me home is always a great experience. More

Beautiful dealership, uninformed salesman I purchased a bmwi3, of which they had a big selection. Most of them, though, were stored in a parking structure with no adequate lighting. Our salesm I purchased a bmwi3, of which they had a big selection. Most of them, though, were stored in a parking structure with no adequate lighting. Our salesman seemed unprepared for our questions, but was very nice while coming up with half answers. We got absolutely no help with the state rebate program or County rebate on EV. And no heads up on whats required to at our residence, in order to charge our EV. Also, we'll be returning to the service dept for a loose piece of plastic that we noticed while giving it our 1st car wash. We love the car, and all its benefits and features! More

Excellent service The staff was fast, and friendly.. every time I take my car to the dealership for wherever reason I always come back extremely satisfied and pleased t The staff was fast, and friendly.. every time I take my car to the dealership for wherever reason I always come back extremely satisfied and pleased that I did the right choice More

Best car buying experience ever Amazing experience- I highly recommend Long Beach BMW (Karissa Cotton and Jerome Bezille) to anyone who is looking to purchase a luxury vehicle. She Amazing experience- I highly recommend Long Beach BMW (Karissa Cotton and Jerome Bezille) to anyone who is looking to purchase a luxury vehicle. She was thorough and the financing team was expeditious with finalizing all the purchasing documents. The entire team was professional and went above and beyond to ensure that we left with our dream car and a dream price. Without a doubt, my family will definitely be getting our next car from Karissa and Jerome of Long Beach BMW! More