Long Beach BMW

The staff was very professional, helpful and friendly. This is my first visit with my BMW. Brian Woolverton was the service writer. He is very patient, friendly, professional and holds you hand en This is my first visit with my BMW. Brian Woolverton was the service writer. He is very patient, friendly, professional and holds you hand entirely through the whole process. I would say he did an outstanding job helping me and representing the Long Beach BMW. I will be back! More

customer service I switched all my paperwork from the dealership that I bought my BMW from to Long Beach BMW because the personal attention of the Service Advisors at I switched all my paperwork from the dealership that I bought my BMW from to Long Beach BMW because the personal attention of the Service Advisors at Long Beach BMW is superlative. More

Best Dealership in Southern California I have leased cars from more than 4 dealerships in Southern California and Long Beach BMW by far has been the best one. The internet team answered al I have leased cars from more than 4 dealerships in Southern California and Long Beach BMW by far has been the best one. The internet team answered all of my questions before I went to the dealership and as soon as I got to the dealership we started working on the deal. Long Beach BMW has earned my future business. More

Out of their way to be helpful Had routine service appt scheduled and day before tire went flat. Contacted service and they had tire in stock and were able to complete on a busy Sat Had routine service appt scheduled and day before tire went flat. Contacted service and they had tire in stock and were able to complete on a busy Saturday including the warranty claim. My service adviser Brian even helped wash my car to get it all done before they closed. Awesome experience!! More

Just leased are second vehicle from Long Beach BMW! Are experience at Long Beach BMW from the service department to the sales department has been nothing but outstanding. We just turned in are first lea Are experience at Long Beach BMW from the service department to the sales department has been nothing but outstanding. We just turned in are first leased car (328I), which we really enjoyed and had no problems with at all. We just leased a 330I GT, reached after test driving felt perfect for us. We can not say enough about Hank Castillo who was so knowledgeable and helpful to us. He was patient and never pressured us, giving us time to make a decision. More

No bs like another dealerships Shelly BMW wanted to charge me for my old cars wear and tear. Valencia BMW wanted to charge me $950 more for a less MSRP car. Good job Long Beach BMW. Shelly BMW wanted to charge me for my old cars wear and tear. Valencia BMW wanted to charge me $950 more for a less MSRP car. Good job Long Beach BMW. No bs like another dealerships and you got my business. More

Excellent, professional job by the salesman and his manager On Friday, November 24, '17 I bought a car from Ernesto Martinez who was both excellent and professional . I'd shopped at a couple of other deale On Friday, November 24, '17 I bought a car from Ernesto Martinez who was both excellent and professional . I'd shopped at a couple of other dealerships, and though Ernesto was the youngest of the salesmen I spoke to, he was the best----honest, sincere, polite, courteous, and no BS. Even at a point at which I wasn't certain that I'd be buying the car from him, he remained polite and courteous----never wavered from that. The only sad part for the dealership is that Ernesto will be going off to attend UCLA Law School in the fall, so that the legal profession's gain will be Long Beach BMW's loss. Phil More

Wonderful experience at Long Beach BMW Paymon was excellent to work with made my experience leasing my 2018 X5 very enjoyable. I would highly recommend this dealership to others and I will Paymon was excellent to work with made my experience leasing my 2018 X5 very enjoyable. I would highly recommend this dealership to others and I will be back myself. More

X3 service scheduling a service and getting a loaner car was very easy and convenient. Alex the service advisor was so helpful and took care of everything and scheduling a service and getting a loaner car was very easy and convenient. Alex the service advisor was so helpful and took care of everything and the car was done as promised. Thank you very much. More

Great customer service all around. Got my oil change and a car wash as promised time, which was within an hour and a half. Making the on-line appointment was easy, and the service was Got my oil change and a car wash as promised time, which was within an hour and a half. Making the on-line appointment was easy, and the service was great. More