Long Beach BMW

Great service!!! Scott took the time to explain to me what needed to be done and when it would be finished. Friendly, prompt and efficient. I left satisfied and happy Scott took the time to explain to me what needed to be done and when it would be finished. Friendly, prompt and efficient. I left satisfied and happy!!! Kainoa More

Great experience Dropped car off at 8:00, ready by 11:00. Zach was friendly, professional and had the car ready as promised. It was a pleasure dealing with him. Dropped car off at 8:00, ready by 11:00. Zach was friendly, professional and had the car ready as promised. It was a pleasure dealing with him. More

Maintenance Service June 2018 Long Beach BMW is where I purchased my 2014 740Li; which was a very pleasant experience - they provided very helpful guidance and advice and very good Long Beach BMW is where I purchased my 2014 740Li; which was a very pleasant experience - they provided very helpful guidance and advice and very good pricing. I brought it in for routine service and to examine a few issues that I was concerned about. They were extremely thorough in examining the car from front to back; they addressed a few issues they found; the loaner car (X5) was in perfect condition; they advised me in advance when my car would be ready; it was perfectly cleaned and in top form. I am delighted with Long Beach BMW - in every way. More

Great Experience Overall - Highly Recommend Robert! I spoke with Robert on the phone in the morning and ended up test driving the car I was looking at by mid-afternoon. He was extremely knowledgeable a I spoke with Robert on the phone in the morning and ended up test driving the car I was looking at by mid-afternoon. He was extremely knowledgeable about the car and not pushy whatsoever. When it came to turning my lease in, things got a little more hairy. He was able to go to bat for me and keep pushing and pushing until we finally got a solution that worked. Then as far as financing he was able to work with the financing manager Renny (who was also great) in working out a solution that fit my needs. Overall, in an experience that leaves many people uncomfortable or with a bad taste in my mouth, I had one to brag about...would certainly recommend Robert, Renny, and Long Beach BMW to others. More

Very professional and helpful When i went to LBB the first person that was approached me was Alan Atighi. He was very helpful in helping me look for a particular car for my pricin When i went to LBB the first person that was approached me was Alan Atighi. He was very helpful in helping me look for a particular car for my pricing and budget. We went over the car very attentively and he answered all my questions. I had a trade in and he also got me a great price for my trade-in. I went there looking to ,at the most, browse to see what options they had for me and ended up finding the perfect car. Thanks guys!!! My Car is awesome. More

The worst car buying experience I ever had I would never recommend this place to anyone I know. They use a lot of bait and switch tactics with a crafty sales team. I do love my car but I would I would never recommend this place to anyone I know. They use a lot of bait and switch tactics with a crafty sales team. I do love my car but I would never recommend this place anyone. More

Great experience The salesman Robert Behr was excellent. He made car buying a pleasure. He answered all of our questions. The BMW genius that showed how everything w The salesman Robert Behr was excellent. He made car buying a pleasure. He answered all of our questions. The BMW genius that showed how everything worked was so patient. I love my new car. More

Coffee Everything was great except the coffee machine was out of order. The staff seemed unconcerned about this disaster. The television show played in the Everything was great except the coffee machine was out of order. The staff seemed unconcerned about this disaster. The television show played in the costumer waiting area was something to be missed, It was like eyeing a road wreck. J M Worth More

Overall experience is great! Frank my car salesman was very patient and friendly. Gave us real good advices. Mr. Kwon the financial guy was super efficient, finished all paperwor Frank my car salesman was very patient and friendly. Gave us real good advices. Mr. Kwon the financial guy was super efficient, finished all paperwork in a flash! And our BMW genius was... well just genius :) More

Excellent Experience! Extremely impressed by the level of professionalism, attentiveness to my needs, and superb customer service that I received from the sales rep. Very c Extremely impressed by the level of professionalism, attentiveness to my needs, and superb customer service that I received from the sales rep. Very calm demeanor, attentive to what I wanted. He is awesome didnt not feel pressured at all, had a bit of anxiety coming in but left the dealership completely satisfied and happy. Will definitely refer family and friends. More