Long Beach BMW

Sales and Service Bought a CPO 3 series last year and had good sales experience and had regular maintenance done last week and the Service department was great - good s Bought a CPO 3 series last year and had good sales experience and had regular maintenance done last week and the Service department was great - good service, prompt, pleasant. More

6 Series Service I can't say enough about LB BMW. I love this location and I absolutely love Brian Wooverton. Thank you for going above and beyond to provide excellent I can't say enough about LB BMW. I love this location and I absolutely love Brian Wooverton. Thank you for going above and beyond to provide excellent customer service. More

Easy, quick service when you need it. Great location and easy to setup a service appointment. Car was ready and washed within an hour. Price was less and service advisors were great compar Great location and easy to setup a service appointment. Car was ready and washed within an hour. Price was less and service advisors were great compared with Sterling BMW (who treat you like you're bothering them). More

Don’t buy a BMW i3 from them I have a BMW i3 and needed a charge to get back home but the employee had their personal car on the charger for almost 4 hours and it was at 100% hour I have a BMW i3 and needed a charge to get back home but the employee had their personal car on the charger for almost 4 hours and it was at 100% hours ago. He decided to engage me after I told him and to save face he lied about how long it was there? Bottomline is it was very unprofessional the way it was handled and it seemed the employee wanted to let his buddy get his car charged in front of mine. My lease is up in 3 weeks but guess where I won’t be buying my car. More

Used BMW X3 Look for Bishoy Dawood to sell you a vehicle. Great customer service! I asked for a car from another sonic dealership and it was there within the nex Look for Bishoy Dawood to sell you a vehicle. Great customer service! I asked for a car from another sonic dealership and it was there within the next day. More

Great Prices, BUT Highly satisfied with the ease of doing All of the paperwork online Staff was easy to work with and the Overall experience was Awesome, HOWEVER!!! Th Highly satisfied with the ease of doing All of the paperwork online Staff was easy to work with and the Overall experience was Awesome, HOWEVER!!! They offer NO warranty on All of their used cars!! WHO does that???? Not even 30 days?? REALLY. Thats the only negative I have. More

I am extremely happy with my new service guy! I been coming here for many years. The quality of service is remarkable. My service guy retired and my new guy Miguel Rivas took care of me with lots I been coming here for many years. The quality of service is remarkable. My service guy retired and my new guy Miguel Rivas took care of me with lots of courtesy and was able to get me in and out within a day or two. He was honest and understanding of my needs. Hands down 5 star treatment. Thank you! More

Not bad, but can be better. First of all, I am pleased with the high level of service rendered at the dealership by Robert Behr and Rafeek, the financial guru. Robert, who was a First of all, I am pleased with the high level of service rendered at the dealership by Robert Behr and Rafeek, the financial guru. Robert, who was a salesman, was not pushy at all. In fact, he even recommended us to think over before committing to buy. My son selected a nice car and called him prior to coming to find out if that was available. After getting OK, we went to the dealership and saw a nice sign on the car my son liked, saying "VIP for...my son's name". This was a nice touch - I have never seen something like that done in any BMW or other dealerships. The car was clean, ready to go. A separate thank you to Rafeek Nassief who made this purchase happen. This is a very nice dealership with the employees who care. There is only one concern I want to share - there should be loyalty discounts and professional discounts, such as working for the government, for all types of BMW cars. More

The Best! James Saunders, service advisor, is the absolute best. Friendliest, flexible, good communication and always looking out for the best for his customer. James Saunders, service advisor, is the absolute best. Friendliest, flexible, good communication and always looking out for the best for his customer. Vicky, in loaner dept., is also wonderful to work with. Thanks Long Beach BMW! Alexis More

Long Beach BMW came through! I was just past warranty and my AC compressor went out! LB BMW offered to fix it! Scott and the director worked out to be a savior. Top notch coming t I was just past warranty and my AC compressor went out! LB BMW offered to fix it! Scott and the director worked out to be a savior. Top notch coming through for us! Thank you LB BMW! More