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Long Beach BMW
Long Beach, CA
798 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 798 reviews
October 20, 2019
The best experience I’ve ever had Everyone was so friendly and accommodating. This is not a place that pressures you with the hard sell. They simply provide you with great guest servic Everyone was so friendly and accommodating. This is not a place that pressures you with the hard sell. They simply provide you with great guest service. And they let you make the choice. I really enjoyed every moment of the time I spent there. If I had to sum it all up in one word it would be “easy”... More
by Otis
Employees Worked With
Bishoy and Robert
October 17, 2019
"RECALL SERVICES PERFORMED" Always professional and helpful, everyone is friendly and knows what they are doing. The service department and showroom are always clean and the staf Always professional and helpful, everyone is friendly and knows what they are doing. The service department and showroom are always clean and the staff makes you feel valued each time you visit. I recommend this dealership as one of the best places to have your vehicle serviced. Great customer service, thank you! More
by MDB
Employees Worked With
James Saunders
October 14, 2019
Professional staff, easy process! Perry was a our sales guy and truly understood our needs. The entire staff at LB BMW was professional and thorough. Highly recommend this dealer. We a Perry was a our sales guy and truly understood our needs. The entire staff at LB BMW was professional and thorough. Highly recommend this dealer. We are very happy with our purchase. More
by JudyT
Employees Worked With
Perry Guida
October 13, 2019
Awesome customer service I made an appointment with Tiffany. I came in with my X6 for a routine maintenance. I was greeted by Manny. I was directed to wait in the waiting area I made an appointment with Tiffany. I came in with my X6 for a routine maintenance. I was greeted by Manny. I was directed to wait in the waiting area. I had some hot chocolate (really good btw). I looked at some new BMW’s while I waited. A Genius gave me some tips on the features of my X6. Manny came over 30 mins later and kept me informed. I got some work done while I waited. I was in and out in an hour. Car was washed and vacuumed. Save me $20. Everyone was very pleasant and I would highly recommend bribing your BMW here for your next service. More
by Rolo
Employees Worked With
Manny
October 12, 2019
So nice~!! All Good People good service also very great prices from alex !! Thank you very much ~~ I am very happy to get my bmw 530e. I will revisit to get my All Good People good service also very great prices from alex !! Thank you very much ~~ I am very happy to get my bmw 530e. I will revisit to get my next car too. More
by Hoonnii
Employees Worked With
Alex shin
October 07, 2019
RECALL SERVICES PERFORMED REGULARLY Always professional and helpful, everyone is friendly and knows what they are doing and if they don't have the answer they will find it. Service depar Always professional and helpful, everyone is friendly and knows what they are doing and if they don't have the answer they will find it. Service department and showroom are always spotless clean and the staff makes you feel valued each time you visit. Highly recommend this dealership as one of the best places to have your vehicle serviced. Thanks for the great customer service, it is very appreciated! More
by UAutoline
Employees Worked With
Anthony Moore, Manny, and many more unfamiliar names
October 03, 2019
Very helpful professional and well known About the bmw. Very helpful professional and well known About the bmw. I will recommend him for Any one who will buy the bmw. Thanks Robert for helping us. Very helpful professional and well known About the bmw. I will recommend him for Any one who will buy the bmw. Thanks Robert for helping us. More
by Lits
Employees Worked With
Robert behr
September 30, 2019
Great Customer Service! Angel Zavala at Long Beach BMW provides excellent Customer Service. I took my vehicle in for an oil change and Angel went above and beyond helping me Angel Zavala at Long Beach BMW provides excellent Customer Service. I took my vehicle in for an oil change and Angel went above and beyond helping me correct other issues while making sure to save me the most money possible...I would definitely recommend LB BMW and Angel Zavala! More
by Colleen
Employees Worked With
Angel Zavala
September 30, 2019
Terrible experience! First and most importantly, they were not able to fix the 2 things I came in for. Secondly, they never called me and even after I called them, they d First and most importantly, they were not able to fix the 2 things I came in for. Secondly, they never called me and even after I called them, they didn't return my call. Terrible service and I will never go there again. More
by gnomecoombs
Employees Worked With
Anthony Moore
September 29, 2019
Great Auto Service James Saunders at LB BMW is a no BS guy, got me in and out, and took care of everything. Would definitely go back again... Thanks James Saunders at LB BMW is a no BS guy, got me in and out, and took care of everything. Would definitely go back again... Thanks More
by MicMec
Employees Worked With
James Saunders
