Long Beach BMW
Long Beach, CA
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James was great to work with - made sure all work under maintenance was completed and my Mini was returned to me in a timely manner. Everyone at Long Beach Mini was great! I wouldn’t trust my car to anothe maintenance was completed and my Mini was returned to me in a timely manner. Everyone at Long Beach Mini was great! I wouldn’t trust my car to another location. More
Scott is my advisor and provides excellent customer service. He is very informative when explaining what needs to be done etc. because of the service he provides I continue to bring my car to him for a service. He is very informative when explaining what needs to be done etc. because of the service he provides I continue to bring my car to him for all my service needs More
straightforward deal ! deal or no deal ! I waited for 3 hours to get my new car . Could have been a much more pleasant experience . I arrived at the dealer at 5 as what my appt was set and go I waited for 3 hours to get my new car . Could have been a much more pleasant experience . I arrived at the dealer at 5 as what my appt was set and got out of the dealership at 9 . didn't have a chance to think about the extended warranty I signed for . on second thought , I would have just not gotten it . I was so tired that nigh having coming from work and stayed up so late . My overall experience with Hadi was great , I know it was his fault on that long wait . Hadi was so helpful and is not the type of person who go back and forth to get you the deal you want . I have been my last 3 BMWs on a competitor dealership and now am so glad that I have choose to get my 3rd x3 at LB BMW . Looking forward to doing business with you in the future and will surely refer your dealership to other people . Continue to be as upfront and make people feel you want business but not to the extent that people feel they are being taken advantage of ….. esp. a woman buyer like me , LOL ! More
I brought in my car after getting aflat just down the road and brought up some concerns for my X6 and Miguel had it fixed and driving like brand new in a weeks time. Very transparent and professional and road and brought up some concerns for my X6 and Miguel had it fixed and driving like brand new in a weeks time. Very transparent and professional and never felt like I needed to double check information! More
Donte Shelton is the BEST representative of BMW anywhere! Donte made my auto purchase a great experience. His customer service skills are superior. Donte Shelton Donte made my auto purchase a great experience. His customer service skills are superior. Donte Shelton More
Courteous,Friendly and on point with everything. I recommend Long Beach BMW to anyone looking to buy a BMW, this is definitely the place to go. recommend Long Beach BMW to anyone looking to buy a BMW, this is definitely the place to go. More
My service experiences has always been very personable, professional, and comfortable. I always receive great hospitality from the friendly staff. I look forward to my next visit. professional, and comfortable. I always receive great hospitality from the friendly staff. I look forward to my next visit. More
Professional , Detailed, and Courteous My Previous visit to them left me with a distasteful attitude, therefore, I refrained from getting my car serviced at this location. In contrast, I re My Previous visit to them left me with a distasteful attitude, therefore, I refrained from getting my car serviced at this location. In contrast, I recently took my vehicle to have an oil change procedure, and my New agent was extremely thorough , attentive , and Professional. In short, she reinvigorated my confidence, and vastly altered my viewpoint. In closing, I strongly recommend this facility . More
Top notch service at Long Beach BMW brought my car In for service and couldn’t have been happier with the attentive service and genuine good people in theirs service department from my service adviser Angel service and couldn’t have been happier with the attentive service and genuine good people in theirs service department from my service adviser Angel Zavala, to the cashiers porters and everyone else there a real pleasure the entire experience als the parts department is super knowledgable Ricky was a great help as well to find a part for my roof rack it’ll be there in two days can’t wait More
Routine Car Maintenance The staff at LONG BEACH BMW always makes my experience a great one. My service advisor, James S., is punctual and courteous. This dealership is my fav The staff at LONG BEACH BMW always makes my experience a great one. My service advisor, James S., is punctual and courteous. This dealership is my favorite because it's always a clean and friendly environment. I trust their car technicians to keep me safe on the road. More