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Long Beach BMW
Long Beach, CA
768 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 768 reviews
June 23, 2020
They lost my appt. Unable to provide rental as requested online. No perosnal follow up after email confirmation so I thought it should be pretty straight forward. No one was able to accomodate the service f online. No perosnal follow up after email confirmation so I thought it should be pretty straight forward. No one was able to accomodate the service for oil change and provide rental. My lease is almost up, and im looking forward to changing it up More
by Bimmer
Employees Worked With
anyone
Helpful June 21, 2020
Excellent experience here, I had a car in mind and was able to do the entire deal seamlessly before I even stepped into the dealer. After going into the dealership, they were fast, efficient and super nic able to do the entire deal seamlessly before I even stepped into the dealer. After going into the dealership, they were fast, efficient and super nice. Great place to buy a car More
by jason
Employees Worked With
Edwin Rodriguez
June 20, 2020
Scott was Awesome!! Long Beach BMW was great! Friendly customer service and kept me in the loop of the progress of my service which was great! In and out quick without ha Long Beach BMW was great! Friendly customer service and kept me in the loop of the progress of my service which was great! In and out quick without having to wait too long unlike other locations i've been too. Thank you! More
by rosemary
Employees Worked With
Scott
June 20, 2020
Service was great and was completed as per my instructions. Sovann was an outstanding customer service rep. So courteous and professional. A good place to have my vehicle worked on. instructions. Sovann was an outstanding customer service rep. So courteous and professional. A good place to have my vehicle worked on. More
by Ted
Employees Worked With
Sovann
June 20, 2020
comfortable, friendly, and excellent customer service the best part was the service advisor. Excellent customer service, very friendly and know what she is doing. She explain me the process and take care the best part was the service advisor. Excellent customer service, very friendly and know what she is doing. She explain me the process and take care of my car very well. More
by jgrijalva1
Employees Worked With
Sovann Vun
June 19, 2020
I am extremely puzzled because after my recent service on June 9th at Long Beach BMW when everything was done to my satisfaction - even though it took 3 visits to get the proper adjustment done to my windshi June 9th at Long Beach BMW when everything was done to my satisfaction - even though it took 3 visits to get the proper adjustment done to my windshield wipers, I received several emails over the next few days telling me that I had declined some of the work. They wished to schedule an appointment to have this work done. I did not respond because all the work had been done. Next, i received three phone calls saying that they were from the dealership indicating the same thing - not all the work had been done and I should make an appointment to do the remaining work. This was extremely irritating and if it happens again, I will no longer be a customer of yours. More
by Joe Van Hooten
Employees Worked With
Manny was service personnel, but the people who phoned were women.
June 15, 2020
We're 5x car purchasers at Long Beach BMW. Just took my 328i convertible in for service. Anthony in the Service Department was excellent!!! In fact, all the employees I encountered over the trip in and o 328i convertible in for service. Anthony in the Service Department was excellent!!! In fact, all the employees I encountered over the trip in and out were great. They care. More
by kamunek8
Employees Worked With
Anthony, Service Department
June 13, 2020
Service satisfaction From the service advisor to the technicians they did a superb job. This dealership also got a very friendly environment and is highly recommended. A+ From the service advisor to the technicians they did a superb job. This dealership also got a very friendly environment and is highly recommended. A++++ More
by Lutskie
Employees Worked With
Miguel Rivera-service advisor, the customer service team, the valet guy (forgot his name).
June 13, 2020
This place is great. Took my 2017 650i gran coupe in for sos problems and Brian took care of it and some other things found with the car inspection. They really go through a full car inspection. Drive in se sos problems and Brian took care of it and some other things found with the car inspection. They really go through a full car inspection. Drive in service is great. Followed by a team inside that took care of appointments and car rental. Very professional More
by Unklu_22
Employees Worked With
Brian
June 12, 2020
It was entirely excellent organized speedy service with expert in welcome service performance and attitude of staffs. I will recommend your facility and professional service. expert in welcome service performance and attitude of staffs. I will recommend your facility and professional service. More
by Steve
Employees Worked With
All staffs
