Long Beach BMW

Quick and friendly experience. Sam and Alan were excellent. Overall a very positive car buying experience. Sam and Alan were excellent. Overall a very positive car buying experience. More

The entire team was very nice, knowledgeable, and quick to move through the sales and leasing process. to move through the sales and leasing process. More

One of the best car buying experiences that we've had! My husband and I bought a car yesterday at LBBMW and our sales person, Adrian, was fantastic! He was super helpful, kind but not pushy and we really My husband and I bought a car yesterday at LBBMW and our sales person, Adrian, was fantastic! He was super helpful, kind but not pushy and we really felt like the dealership went above and beyond to get us into the car that we wanted!! I highly recommend!! More

Jorge was amazing. He gave excellent service and went above and beyond to get my daughter her first car. I recommend his service to whoever is looking for a car. He gave excellent service and went above and beyond to get my daughter her first car. I recommend his service to whoever is looking for a car. More

This was a great sales experience. No pressure. Melanie and Sam made it fun. I felt comfortable, appreciated, and drove away happy. No pressure. Melanie and Sam made it fun. I felt comfortable, appreciated, and drove away happy. More

Easy. Honest. Straight forward. Second car purchased from Long Beach BMW and it’s been a great experience both time. Honest. Straight forward. Second car purchased from Long Beach BMW and it’s been a great experience both time. More

BELOW AVERAGE for any dealership standard - sales person was somewhat nice. AFTER the sale of the car: -Ivan (sales person) stated that the car would be DETAILED but car was still dirty. -The WHEELS was somewhat nice. AFTER the sale of the car: -Ivan (sales person) stated that the car would be DETAILED but car was still dirty. -The WHEELS WERE FILTHY. Ivan stated all cars have brake dust. -At least 5 yellow POLLEN SPOTS still on the car. -There was glitter still on the seats, pearl bracelet on the floor, and even a SPIDER EGG in the door jam that was a funny observation I mentioned to Ivan before I test drove the car. -Front grill had stained water spots. -Windshield and rear had stained water spots (took a few washes to get that mostly removed). -Forgot to provide copy of carfax as promised. -Key fobs needed new batteries (not a big deal - I changed them myself). -Engine AIR FILTER WAS FILTHY so I had to change it - looks like it was never changed. Other: -Ivan (sales rep) promised to correct paint on the front and rear bumper. Never followed up with a date to come back after multiple calls and texts. Not a big deal, but seems odd to leave me hanging. -Ivan started working with another customer during the end of my deal, making me wait longer and no explanation. -He brought my girlfriend and I waters before the test drive, which was nice. Overall, I'm happy with the car after I cleaned it myself. I'm pretty easy going (also an enthusiast with 2 other BMWs), but I think BMW corporate would be embarrassed by this dealership. More

Excellent and friendly service. Would buy from again. Thank you for being speedy with the process as well Would buy from again. Thank you for being speedy with the process as well More

Great service did everything they could to work with me and close the deal. Happy with my new 7 series and close the deal. Happy with my new 7 series More

Excellent service from AJ and Javier, they were willing to make a deal beneficial to both parties. to make a deal beneficial to both parties. More