
Long Beach BMW
Long Beach, CA
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The customer service was outstanding! Long Beach BMW gave me an offer I couldn't refuse! I traded in my previous BMW and drove off in a Certified Pre-Owned BMW! Wow! The process was q Long Beach BMW gave me an offer I couldn't refuse! I traded in my previous BMW and drove off in a Certified Pre-Owned BMW! Wow! The process was quick and painless. I will see you in the future for my next BMW! Thank You Long Beach BMW! More
Friendly and great service. Fred in the service department is outstanding! Andy in sales, Sandy in finance, Ali, and Mike are really helpful in getting the best deals and fair p Fred in the service department is outstanding! Andy in sales, Sandy in finance, Ali, and Mike are really helpful in getting the best deals and fair pricing. Absolutely a wonderful experience! More
Best experience ever. Professional, experienced and knowledgeable. My dealership from now on. Ali was outstanding. Thank you. Professional, experienced and knowledgeable. My dealership from now on. Ali was outstanding. Thank you. More
I recommend you do your research prior to coming to this dealership. I've purchased vehicles before from BMW (not this dealership) therefore I know what they offer in terms of financing etc.. When I mention dealership. I've purchased vehicles before from BMW (not this dealership) therefore I know what they offer in terms of financing etc.. When I mentioned to the sales agent that I will be utilizing the BMW Select Financing option, his response was "We don't offer that here". WHAT?!! Yes, you do! The rate they were providing me was not at all what I was previously locked in (previously applied online) at. I understand that the sales agent is new, what makes it worse is his inaccurate responses were after he went to check with his manager. I'm in Sale and I pride myself in assisting buyers with the best options for them. Sadly, if you don't know what you are doing before you walk into this dealership, you might not walk out with what is best suited for you. P.S. the quote the manager came out and gave me for my trade in was $500 due to my mileage. I got $5,000 elsewhere. More
I have been going to Long Beach BMW since 2020. I was crushed when my 2020 BMV was totaled in a car accident. I was referred to Tony Nguyen, internet sales mgr, and thank goodness I was. From the I was crushed when my 2020 BMV was totaled in a car accident. I was referred to Tony Nguyen, internet sales mgr, and thank goodness I was. From the very beginning he listened to my needs and I explained to him I didn’t have time to look for a car due to the demand of being a lawyer. Tony immediately got to work and found my car within 2 days! He prepped all the paperwork while I was in court and made the process super smooth, followed my putting me in the hands of the finance manager Richard Houston who made the contract signing simple and entertaining! Last but not least, the service department is top notch making Miguel Rivera my go to for any car service. All in all, this Dealer has got it down! They go above and beyond to make the customer client happy, satisfied and content. They got a life client here! More
Jason and Matt were amazing to deal with and made the experience very easy, especially since I am from Nevada and was purchasing the car unseen. They were very communicative. experience very easy, especially since I am from Nevada and was purchasing the car unseen. They were very communicative. More