
Long Beach BMW
Long Beach, CA
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This is my fourth car purchase from Long Beach BMW. I always look elsewhere but eventually end up going back. This most recent experience was the best with the help of May and Matt. Although I am ra I always look elsewhere but eventually end up going back. This most recent experience was the best with the help of May and Matt. Although I am rather disappointed they wouldn't approve my buy three get one free proposal. More
DO NOT BUY FROM LONG BEACH BMW! I bought a 2019 Mini from Long Beach BMW last week. When going over the charges there were two charges I questioned: 1) theft insurance 2) paint pr I bought a 2019 Mini from Long Beach BMW last week. When going over the charges there were two charges I questioned: 1) theft insurance 2) paint protection. I said I did NOT want these and was told "all cars get these and it was not an option." ($1259 for both) At closing they were having me sign papers quickly and on the very last page they wanted me to initial the two unwanted charges. The charges said "optional" by these. I questioned them and they said, "it's California law that it be written that way." I should have walked out then, but I was stuck, my wife wanted the car and she had already left, they had my $5000 down payment and the dealership was closing for the night. I reluctantly initialed and took the car. I went back the next day and met with the manager. I told him what happened; he was sympathetic, but said the best he could do was refund the theft insurance $259. I would NEVER recommend Long Beach BMW! More
After dealing with several misleading dealerships while looking to purchase a new car, it was a relief to find Long Beach BMW. From the beginning, they were honest, friendly, and responsive. This was one looking to purchase a new car, it was a relief to find Long Beach BMW. From the beginning, they were honest, friendly, and responsive. This was one of the best car purchase experiences my wife and I have had with BMW, Lexus, Volkswagen, or Land Rover. I recommend this dealership highly. Service was excellent and above our expectations. We'll be back. More
Very great team. Top notch customer service. Very knowledgeable, patient, expeditious and resourceful. Melony, Jason, Matt and Hemat are a phenomenal team. Very glad Top notch customer service. Very knowledgeable, patient, expeditious and resourceful. Melony, Jason, Matt and Hemat are a phenomenal team. Very glad I chose BMW and very glad I got an AWESOME team with which to partner. They are the BEST! More
Definitely a good experience overall, some quirky communication through text that I feel they can work on but was fairly easy to buy a CPO either financing. communication through text that I feel they can work on but was fairly easy to buy a CPO either financing. More