Long Beach BMW

All good except for post- signing when all signed documents not provided while at dealer. Fed-eyed following day. After receiving, questions arose. Should have been provided during signing process. O documents not provided while at dealer. Fed-eyed following day. After receiving, questions arose. Should have been provided during signing process. Otherwise, negotiated fairly and was pleased. More

Thank you May for making it such a great experience. Above and beyond my expectations.. Above and beyond my expectations.. More

Great, friendly and knowledgeable staff. Mysoon, her manager and the finance guy was great. There was no pressure to buy just very informative information to make our decision. Mysoon, her manager and the finance guy was great. There was no pressure to buy just very informative information to make our decision. More

May was the person who helped me out with my purchase of my BMW. She was great and very helpful. Communication was good and her experience and knowledge in BMW's is superb. I highly recommend May. Mathew t my BMW. She was great and very helpful. Communication was good and her experience and knowledge in BMW's is superb. I highly recommend May. Mathew the financial advisor was excellent to work with. He was straight forward not pushy at all and showed me my options. He's been the best financial person I've dealt with ever. Great customer service overall. Thank you both for making me purchasing experience a smooth and successful one. More

Alan was great! He was very attentive and experienced in his job. I had a great experience purchasing our car. He was very attentive and experienced in his job. I had a great experience purchasing our car. More

Long Beach BMW was great! Everyone was so friendly and I’ve never seen a cleaner dealership. I’ve been a returning customer for over 20 years Everyone was so friendly and I’ve never seen a cleaner dealership. I’ve been a returning customer for over 20 years More

We've purchased a few BMWs from dealerships throughout SoCal and would say this was not one of the better experience. Recently purchased a 2023 X5 PHEV from Long Beach and did not have the best experience SoCal and would say this was not one of the better experience. Recently purchased a 2023 X5 PHEV from Long Beach and did not have the best experience with Sandy. Our sales guy Andy was great though. At its core, the finance contract that Sandy drew up was stuffed with items that was not part of our pre negotiated terms and that Sandy did not discuss with us. One example, permaplate was required and cost 1K, but she would credit us the 1K elsewhere/off the final sale price. That never happened. Our mistake was in trusting they would draw this up correctly, but they ended up stuffing the final contract an extra 3K-ish. The only reason it's not a one star or complaint directly to BMW NA is that another manager, Jason got involved and offered to redo the contract. More

I have a great car buying experience at LB BMW. Andy (sales rep) made the process smooth and easy going. Less then 3 hours I left the dealership with my 2024 X6...great service! I will be coming ba Andy (sales rep) made the process smooth and easy going. Less then 3 hours I left the dealership with my 2024 X6...great service! I will be coming back here again next time. More

My experience at Long Beach BMW was an enjoyable experience. The salespeople were very friendly and helpful. experience. The salespeople were very friendly and helpful. More

This is my second BMW from Long Beach BMW. Andy and Robert are the best! They got me into a 2023 330e and absolutely love it! As always the process was quick and easy. If you're going to get a Andy and Robert are the best! They got me into a 2023 330e and absolutely love it! As always the process was quick and easy. If you're going to get a BMW I recommend you go to Long Beach BMW and as for Andy! More