Long Beach BMW

Thank you Allan for your help, he has great experience. The finance guy is nice (I can't remember his name) even though he is a NY Giants fan and I am a Eagles fan. I purchased a used 740i with a bald tire The finance guy is nice (I can't remember his name) even though he is a NY Giants fan and I am a Eagles fan. I purchased a used 740i with a bald tire, Alan was able to speak with the service manager; I was able to get a new tire on. More

May was my salesperson. She is very helpful and knowledgeable and very helpful. I highly recommend her and would definitely deal with her on my future BMW car. She is very helpful and knowledgeable and very helpful. I highly recommend her and would definitely deal with her on my future BMW car. More

Absolute sales knowledge by sales man Bishoy plus good customer relationship. Also, good time management. customer relationship. Also, good time management. More

All good except for post- signing when all signed documents not provided while at dealer. Fed-eyed following day. After receiving, questions arose. Should have been provided during signing process. O documents not provided while at dealer. Fed-eyed following day. After receiving, questions arose. Should have been provided during signing process. Otherwise, negotiated fairly and was pleased. More

Thank you May for making it such a great experience. Above and beyond my expectations.. Above and beyond my expectations.. More

Great, friendly and knowledgeable staff. Mysoon, her manager and the finance guy was great. There was no pressure to buy just very informative information to make our decision. Mysoon, her manager and the finance guy was great. There was no pressure to buy just very informative information to make our decision. More

May was the person who helped me out with my purchase of my BMW. She was great and very helpful. Communication was good and her experience and knowledge in BMW's is superb. I highly recommend May. Mathew t my BMW. She was great and very helpful. Communication was good and her experience and knowledge in BMW's is superb. I highly recommend May. Mathew the financial advisor was excellent to work with. He was straight forward not pushy at all and showed me my options. He's been the best financial person I've dealt with ever. Great customer service overall. Thank you both for making me purchasing experience a smooth and successful one. More

Alan was great! He was very attentive and experienced in his job. I had a great experience purchasing our car. He was very attentive and experienced in his job. I had a great experience purchasing our car. More

Long Beach BMW was great! Everyone was so friendly and I’ve never seen a cleaner dealership. I’ve been a returning customer for over 20 years Everyone was so friendly and I’ve never seen a cleaner dealership. I’ve been a returning customer for over 20 years More

We've purchased a few BMWs from dealerships throughout SoCal and would say this was not one of the better experience. Recently purchased a 2023 X5 PHEV from Long Beach and did not have the best experience SoCal and would say this was not one of the better experience. Recently purchased a 2023 X5 PHEV from Long Beach and did not have the best experience with Sandy. Our sales guy Andy was great though. At its core, the finance contract that Sandy drew up was stuffed with items that was not part of our pre negotiated terms and that Sandy did not discuss with us. One example, permaplate was required and cost 1K, but she would credit us the 1K elsewhere/off the final sale price. That never happened. Our mistake was in trusting they would draw this up correctly, but they ended up stuffing the final contract an extra 3K-ish. The only reason it's not a one star or complaint directly to BMW NA is that another manager, Jason got involved and offered to redo the contract. More