Long Beach BMW
Long Beach, CA
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The salesman, Robert Behr was very good. We will say that at our initial visit, a salesman provided incorrect information re: the availability of an i4 to test drive and told us to look at We will say that at our initial visit, a salesman provided incorrect information re: the availability of an i4 to test drive and told us to look at one on the street that was locked. Robert found us one to test-drive that was on the lot. We bought one 1 week later that was perfect for my wife that he found at another dealership; the only one in SoCal with the specific configuration. Re: finance, the officer there asked if I wanted to have no down payment ($1,000). I said sure. He then rolled it into the 36 month lease, and then calculated an increase in the lease payment that would be $2,000 over (36) 35 months. $1K to $2K in 3 years, with sterling credit. It was a very poor offer that I rejected. So still I give them 4 stars. More
This is my second time buying from Long Beach BMW, Robert Behr, my salesman was very knowledgeable and got me exactly what I wanted all the way down to the color, exterior and interior with no hesitations th Behr, my salesman was very knowledgeable and got me exactly what I wanted all the way down to the color, exterior and interior with no hesitations the other Robert T, which was the finance manager went above and beyond to make sure the deal happened the way I wanted it to happen. This dude made a NO a YES FAST! Thank you again to the Long Beach BMW team! More
Horrible experience! Was rushed and pressured into a car i'm completely unsatisfied with. Didn't even get to look at the car prior to making the sale! Just wanted my mone Was rushed and pressured into a car i'm completely unsatisfied with. Didn't even get to look at the car prior to making the sale! Just wanted my money and run with it! Turns out I got a crappy deal on the lease also and is much higher than the advertised price on BMW's site. Also slapped on a $1500 maintanence plan that I argued I did not want!!!!! Never again!!!!! I HATE THE CAR I'M IN NOW! More
Amazing customer service. All my questions and concerns were answered. They work with customers well. They make you feel like family. I would recommend anyone looking to buy a All my questions and concerns were answered. They work with customers well. They make you feel like family. I would recommend anyone looking to buy a BMW to buy it here at Long Beach BMW . Finance and sales people are great . More