Long Beach BMW

Best experience ever. Worked with Jorge. As a 21 year old first time buyer made this the easiest and most understandable experience. Was able to walk out with my dream car Worked with Jorge. As a 21 year old first time buyer made this the easiest and most understandable experience. Was able to walk out with my dream car More

After arriving and getting started Harrash took the call while at the airport and assured me the car would be ready; They gave me there best Andy who was phenomenal in communication skills and patience; the while at the airport and assured me the car would be ready; They gave me there best Andy who was phenomenal in communication skills and patience; the finance manager over saw to make sure was pleased with the delivery; would 100% recommend Long Beach BMW for any car More

Best service ! !! Melany is the best sales person possible !! Love how easy it is deal with getting new car here ! Finance was breeze! Simply the best !! Melany is the best sales person possible !! Love how easy it is deal with getting new car here ! Finance was breeze! Simply the best More

They had what I wanted and treated me right! I left very happy and satisfied. I left very happy and satisfied. More

My wife and I brought a car in for service, that was nearing its end of warranty. So we decided to use the opportunity to trade in our vehicle. Dealership had just received a trade-in on a 2024 X4M comp nearing its end of warranty. So we decided to use the opportunity to trade in our vehicle. Dealership had just received a trade-in on a 2024 X4M competition. and this was a nice upgrade from our 2019 X4M 240 I. Initially, we dealt with Alan, and he was good, responsive, and worked a deal that we could agree on, I am a very direct person when negotiating with sales guys, and can sometimes come off a bit brash. We finalize the sale with Bishoy and he was awesome, attentive, and answered a lot of our questions and really helped us feel comfortable with our purchase. Gina in the finance department was awesome, direct and very clear, was not your typical up sale focused finance manager. She did a great job. And took care of us. Overall, great experience we are happy. We purchased our vehicle at Long Beach BMW, and will certainly go back when its time to get a new car. More

All staffs are willing to help and advise me for what I needed. Fully satisfied. needed. Fully satisfied. More

Service was great, people were friendly and professional, the process was smooth and I got the car I was looking for. the process was smooth and I got the car I was looking for. More

All I can say is one of the best BMW Car Dealers My experience with them is being the best in my lifetime they have urn my business experience with them is being the best in my lifetime they have urn my business More

I recently leased a BMW i4 M50 from this dealership. After being given the runaround by another dealership, I emailed Long Beach BMW with a clear and specific request of my terms. Shortly thereafter I r After being given the runaround by another dealership, I emailed Long Beach BMW with a clear and specific request of my terms. Shortly thereafter I received a quote in my inbox along with a friendly text from the sales manager, completely meeting my reasonable terms, to which we agreed. Upon arriving at the dealer to finalize the paperwork, we discovered that the specific vehicle I had negotiated on had been in the process of selling to another customer. These things happen from time to time, and the true measure of customer service is how they respond in situations like this. A friendly salesperson approached me, explained the situation, and presented me with alternative vehicles that had more options, offering them at the same price. I selected a car that was at a sister dealer 45 minutes away, and they immediately sent someone to pick up the car. While I waited, I was able to complete my paperwork and then catch March Madness on my phone. The salesperson, Andy, checked in with me on a regular basis until my car arrived. It was washed and cleaned, and then Andy gave me a tour of the car before I drove off. I am so pleased to have done business with Long Beach BMW. They’ve won a long term customer! More

Tim, Sam, Tony, Jorge great guys, second time and same excellence as the first time. excellence as the first time. More