Lone Star Toyota of Lewisville

Great Service Best service under warranty one can get. Friendly and knowledgeable professionals. Lone Star Toyota of Lewisville service employees make you feel welc Best service under warranty one can get. Friendly and knowledgeable professionals. Lone Star Toyota of Lewisville service employees make you feel welcome. Great experience. Thank you. More

Bad to worst We went to buy Toyota Sienna the way they treated us is unbelievable even after we bought the van the guy force us to stand in front of the van to ta We went to buy Toyota Sienna the way they treated us is unbelievable even after we bought the van the guy force us to stand in front of the van to take our pictures .I try to complain to the manager I get blocked More

Dirty vehicle I was told my car was "washed and ready for the road" . Kinda of insulting to and unnecessary to tell customer something that's not true I was told my car was "washed and ready for the road" . Kinda of insulting to and unnecessary to tell customer something that's not true More

The service sucks! I bought a vehicle and love it! I also bought extended warranty, but wanted to cancel it after the fact! I called and left messages with a voicemail a I bought a vehicle and love it! I also bought extended warranty, but wanted to cancel it after the fact! I called and left messages with a voicemail and no returned phone call! I finally had to drive an hour and walk into someone’s office and demand a cancellation! Then when my plates came in they called and I asked for them to be mailed! The lady said she would overnight them, and here it is three days later with no plates! I tried to call today and left messages with no return call! Finally when I got someone they said the lady that handles that is gone for the day! “F” this place! I wouldn’t do recommend it to anyone! More

Amazing Service Love this dealership! Bought my last 4 vehicles from Lone Star Toyota. Decided on a whim to upgrade my 2016 Sienna, Got an amazing deal, Jack and Gabr Love this dealership! Bought my last 4 vehicles from Lone Star Toyota. Decided on a whim to upgrade my 2016 Sienna, Got an amazing deal, Jack and Gabriel worked extremely hard to meet my needs and totally succeeded. More

Great customer service. Erik is the best. Right away, I knew I could trust him. Erik is very professional. I will be back because of him. Keep it up! Erik is the best. Right away, I knew I could trust him. Erik is very professional. I will be back because of him. Keep it up! More

Service department The worst service department I ever went to at dealership. Very rude and unfriendly poor service Makes me never want to buy a Toyota again! The worst service department I ever went to at dealership. Very rude and unfriendly poor service Makes me never want to buy a Toyota again! More

Terrible place to do business with!!! This dealership is one of the worst I ever had to deal with. Bad service; unprofessional; rude and bad at keeping their word. They are by far the wors This dealership is one of the worst I ever had to deal with. Bad service; unprofessional; rude and bad at keeping their word. They are by far the worst ever. DON’T DEAL WITH THEM!! I warning you, you will regret ever doing business with this dealership!!!!!!!!! More

DON'T WASTE YOUR TIME AND MONEY AT THIS DEALERSHIP. Check the color of your oil before you leave this dealership after service. They are smart thieves. Oil changed after 10 mins is black. Be careful whe Check the color of your oil before you leave this dealership after service. They are smart thieves. Oil changed after 10 mins is black. Be careful whenever you have free oil change. The service manager or whoever his name is "Austin" even mentioned how he previously worked in a dealership in Oklahoma where they never did oil change to vehicles in that dealership. I checked my oil after 10 minutes of oil change is black yet another car serviced in Toyota of Fort Worth the oil is yellowish after over a week of having oil changed. More

DON'T EVER GO TO THIS DEALERSHIP FOR SERVICE OR ANYTHING! Matt Davis, the service manager there is the worst. He doesn't care about his customers and will give you the run around on everything. It was the by Matt Davis, the service manager there is the worst. He doesn't care about his customers and will give you the run around on everything. It was the by far the worst customer service experience I have ever had. Just a heads up, do not go to this dealership because they will treat you and your car poorly. Also, never use the service rep Robert McMillan, he will lie straight to you face about work done to your car. It's sad you can't trust dealerships anymore. More