Lone Star Toyota of Lewisville

Service was timely, they washed my car, and the person that assisted me was awesome. I also love the Toyota Care Package (I think that’s what it’s called). that assisted me was awesome. I also love the Toyota Care Package (I think that’s what it’s called). More

All was great Xavier and Andres took very good care of us we really like the Toyota brand we have owned six Toyota so far we really like the Toyota brand we have owned six Toyota so far More

Worst experience in my car purchase and car deal. I will never buy from this dealership or refer anyone. I have yet to hear back after complaint.... never buy from this dealership or refer anyone. I have yet to hear back after complaint.... More

Replaced my battery in a timely manner with one at a very reasonable price. excellent service at a reasonable price. Seems that Toyota really does match price. reasonable price. excellent service at a reasonable price. Seems that Toyota really does match price. More

Great service experience; Fastino did an outstanding job for me - his professionalism and courtesy really exceeded my expectations. He did an excellent job in explaining all necessary services and charges s for me - his professionalism and courtesy really exceeded my expectations. He did an excellent job in explaining all necessary services and charges so that I had no confusion about what they were going to do. More

Excellent customer service - always high quality work. Easy to schedule, up front pricing, ready when they say it will be. I highly recommend this dealership! Easy to schedule, up front pricing, ready when they say it will be. I highly recommend this dealership! More

Very courteous staff and quick to fix the problem. I was surprised that they fixed my vehicle and gave it a tune up in less than 24 hours. Glen was excellent in explaining everything that needed to be done surprised that they fixed my vehicle and gave it a tune up in less than 24 hours. Glen was excellent in explaining everything that needed to be done. More

My car was tow today because it died and wouldn’t start. Upon arriving at the dealership I was immediately approached by Michael in the service dept, he was polite, professional and very quick to ta start. Upon arriving at the dealership I was immediately approached by Michael in the service dept, he was polite, professional and very quick to take care of my situation which required a battery replacement. I asked him to check what other service my car needed and he showed me what all was required to keep the car up to date on maintenance. While it was all going to be too expensive at the moment he suggested the most important repairs to which we both agree. He had the car done pretty quick and I was very happy. I was pretty estresa when I arrived. He also had the car washed. Thank you Michael and Toyota. I bought several cars from that dealership since it first open under different owner. More

Wry courteous and followed through throughout the Wry courteous and followed through throughout the serving process. Clean and efficient. I would recommend them to anyone and have no qualms using the Wry courteous and followed through throughout the serving process. Clean and efficient. I would recommend them to anyone and have no qualms using them for my future service needs. More

Absolutely terrible experience. Worked out a deal with the sales team, had all the numbers finalized and in writing, and management came through trying to double the price in a jumble of numbers trying to the sales team, had all the numbers finalized and in writing, and management came through trying to double the price in a jumble of numbers trying to pull one over. Luckily I had the capacity to go through and break down their nonsense, and they still refused to honor the original negotiated agreement. Even when I broke down the numbers for them to highlight where they were wrong and that I wouldn't fall for their duplicity, they still refused to acknowledge their duplicity. The sales manager stayed that he didn't like the deal and refused to honor it. The fact that they had the audacity to commit to a deal in writing and immediately renege on it highlights the character of this dealership. Incompetence at best, but more likely indicative of negotiating in bad faith and their predatory nature. Would never recommend to anyone. Waste of time. More