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Lone Star Toyota of Lewisville
Lewisville, TX
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Great service. Kept me updated all throughout. Even though part took longer due to supply chain challenges but they gave me a loaner car as I had a road trip planned. Awesome folks! FYI I also bri though part took longer due to supply chain challenges but they gave me a loaner car as I had a road trip planned. Awesome folks! FYI I also bring my car for service and the same consistent great service. More
Nycholas Warren and the entire service team were fantastic. Greeted me right away, proactively explained details on the why for some of the preventative maintenance items for my vehicle, and update fantastic. Greeted me right away, proactively explained details on the why for some of the preventative maintenance items for my vehicle, and updated me constantly through the process. Car runs and looks great and was done very quickly and at a fair price. Will definitely be coming back! More
There were no cars ahead of me so I was greeted immediately. I came in for an oil change and was told it would be an hour and a half. It was actually finished in about 30 minutes. My only complaint immediately. I came in for an oil change and was told it would be an hour and a half. It was actually finished in about 30 minutes. My only complaints are they have a surcharge for credit cards and they didn't do any checkup on anything. They just did the oil change..I thought they would do a multi point inspection More
I came into the service Department and was able to speak to Mr:Patrick Vanzant one of your Service advisors, unfortunately the part needed to fix my 2007 ToyaCamry was not in your shop so that part had to b to Mr:Patrick Vanzant one of your Service advisors, unfortunately the part needed to fix my 2007 ToyaCamry was not in your shop so that part had to be ordered which he did and told me I could return the next day which is today January 5ft I did and was able to get my vehicle taken care I thank and appreciate the work that was done. Mr:Patrick Vanzant was very Professional and I am please to have him taken care of the job that needed to get Done. More
The personnel are always friendly and knowledgeable. Very helpful with all aspects of the service department. Have had two cars from this dealer and probably will get my next one there. helpful with all aspects of the service department. Have had two cars from this dealer and probably will get my next one there. More
My service advisor, Patrick Vanzant was excellent.. courteous, professional, and most importantly, honest. He took the time to research the car’s service record from an out-of-state dealership, and rec courteous, professional, and most importantly, honest. He took the time to research the car’s service record from an out-of-state dealership, and recommend service accordingly. The car was ready when promised and moreover it is a comfort to know that no one tried to sell or upcharge me for any parts or service that were not necessary. I will definitely recommend Lone Star Toyota of Lewisville Service department to everyone. More