Lone Star Chevrolet

very pleased with the professionalism that my service advisor (Mack Smith) performed in taking care of my vehicle and showing excellent care and customer service which is very hard to find now a days tha advisor (Mack Smith) performed in taking care of my vehicle and showing excellent care and customer service which is very hard to find now a days that being said you can't get any better than that if a 10 star rating existed they sure would deserve it thank ya'll More

Adam dezi did a great job getting my new truck. Thank you for your time and patience Thank you for your time and patience More

Very friendly and professional employees. Mr Gabriel, Mr Saul, and Ms Marion went above and beyond to help us find the right vehicle. I will always be a Lone Star Chevrolet customer! Mr Gabriel, Mr Saul, and Ms Marion went above and beyond to help us find the right vehicle. I will always be a Lone Star Chevrolet customer! More

The sales rep was being very polite and professional. My experience at the Lone Star Chevrolet dealer was fantastic. My experience at the Lone Star Chevrolet dealer was fantastic. More

After a SNAFU at a different CarPro dealer, we ended up contacting Lone Star Chevy. Adam Dezzi actually contacted me on Sunday (day off) to get the ball rolling. Adam confirmed appointment for Monday. When contacting Lone Star Chevy. Adam Dezzi actually contacted me on Sunday (day off) to get the ball rolling. Adam confirmed appointment for Monday. When we got there and receptionist was contacting Adam, Clyde Jacobs introduced himself and asked if I was Adam's CarPro appointment. He told me he would be checking to make sure everything was going good. He did that a couple of times during the process. Adam showed up and we got things going. Took us to the vehicle we were interested in. Went on test drive and I could tell my Bride really liked it. We got back to the dealership and started the process. While waiting for a few things, Adam introduced us to Robert Martin who he wanted us to contact if we need assistance and he was not available. Robert asked me a couple of times if everything was going ok. The wait we were experiencing was from our credit union, not Lone Star staff. Mike Khaled took care of the paperwork end of it. He was very informative and helpful. He did everything in his power to let my bride drive the car home that night. Pleasure to work with during the monotonous stage of the process. Next step was Elvis who set up phone app, got tags and final steps completed. He was a hoot. Forgot to mention Mike Baches. He introduced himself early and told me if I had any issues to find him. Overall, a great experience and I will recommend CarPro and Lone Star Chevy to friends and family. More

If you do your homework before showing to their floor, they will help you to get the auto that matches your needs. they will help you to get the auto that matches your needs. More

ZERO rating. ..DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Shame on me, being a longtime customer, I gave Lone Star a second chance and more of the same...trying to ..DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Shame on me, being a longtime customer, I gave Lone Star a second chance and more of the same...trying to up sell and screwing me every chance they could (even having purchased multiple cars from them). Driver's side interior door handle issues experienced. After 2+ hours they told me I needed to replace the entire door panel (the actual assembly is a $35 part aftermarket). When I asked to go back and see the handle myself, they had done nothing more than pull the handle to the open position and shine a flashlight behind it (without removing the door panel), which they repeated with me present, and told me the handle was coming apart. To top things off, they charged me $200 to wait 3 hours for what took them 3 minutes of diagnosis (if you can call it that). An absolute SCAM! More

Nick and all people involved in this transactions were AWSOME. Made the trade in and purchase seamless. We have the vehicle we want. AWSOME. Made the trade in and purchase seamless. We have the vehicle we want. More

Our experience was great! Everyone involved went above and beyond and it was greatly appreciated! Everyone involved went above and beyond and it was greatly appreciated! More

Highly recommend this place staff is very professional and service is great . Thank you Mr. Tom Ryan you get straight to business and attend your customers. and service is great . Thank you Mr. Tom Ryan you get straight to business and attend your customers. More