Lone Star Chevrolet
Houston, TX
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Michelle did an excellent job. She was understanding of what type of vehicle I was looking for, and had selected some vehicles for my review prior to my arrival at the dealership. Also, the gentlemen with what type of vehicle I was looking for, and had selected some vehicles for my review prior to my arrival at the dealership. Also, the gentlemen within the Finance department was extremely helpful. Unfortunately, two months after the fact I cannot remember his name. Overall, I was extremely satisfied with all the help I received at the dealership and afterward. Thanks again! More
Lone Star was fantastic with my car buying experience. As a veteran I used the preferred dealer network with USAA. The price was outstanding and made the overall process quick easy and without issue. Michell a veteran I used the preferred dealer network with USAA. The price was outstanding and made the overall process quick easy and without issue. Michelle was very informed and answered all of my questions. The customer is first business model is excellent and should be commended. More Dealerships should adopt this way of doing business. I will definitely recommend Lone Star and Michelle to anyone who is looking for a new car. As a veteran it means the world to me that we have access to programs such as yours. Sincerely, Shane Grivich More
I have never purchased a brand new vehicle before. I have always bought used vehicles, but I have had many deals with large (and small) dealerships. I will say my experience at Lone Star Chevrolet was have always bought used vehicles, but I have had many deals with large (and small) dealerships. I will say my experience at Lone Star Chevrolet was wonderful. I had my wife and 2 young children with me, and they felt comfortable hanging out in the dealership that was very well setup to work with families. We really appreciated the hospitality and courtesy from all the Lone Star Chevrolet staff. My goal was to find a white Silverado crew cab 4x4 Z71 in my price range. I couldn't find one in ALL of the Houston area. Robert Martin had me coming in to see the a truck that meat all my needs, but it was silver. I had told him silver was good too, but he remembered my 1st choice was white. The morning I was scheduled to come meet with Robert he called me to let me know he was looking at a newly delivered truck that met my specs AND was white. Needless to say I was excited. I appreciated that greatly. I know many other dealers would have tried to sell me the silver truck instead of white (because white is a very popular color) - and then tried to move the white truck to a new buyer. Robert put MY wants and desires 1st. That is very appreciated and I will highly recommend Lone Star Chevrolet (and Robert Martin) to anyone looking to buy a new vehicle. Thank you again for your excellent service. Kent Sims More
Our family has purchased 3 trucks so far and the service has been excellent every time. Any issues were handled by sales staff and service staff immediately. Would highly recommend using this dealership and has been excellent every time. Any issues were handled by sales staff and service staff immediately. Would highly recommend using this dealership and continue to do business with them in the future with Michelle as our sales representative. More
Pulling into Lonestar Chevrolet, we knew we wanted to buy a new 2010 Camaro, but still wasn't sure what dealership we would go with. We started looking at the Camaros which were out near the feeder street at a new 2010 Camaro, but still wasn't sure what dealership we would go with. We started looking at the Camaros which were out near the feeder street at the front of the dealership, at least 100 yards from the showroom or any salesman. I doubted any salesman would walk that far out in the heat of the day. But I was wrong, Craig Kabzinski came right out and asked if he could help. I had a ton of questions...not to mention I wanted to test drive one of the new Camaros....5 minutes later I was in a bad-a** Black Camaro with my foot to the floor for a real test drive...theres nothing like the smell of burning rubber in the HOT Texas sun! ... 'for an old bald guy, you look pretty hot' said my wife! About 2 hours later, I was signing the paperwork for my new Black 2010 Camaro SS RS. But it gets better. Not only were we pleased with the knowledge and attention, but more importantly, the friendliness of the entire dealership. So pleased in fact, we bought two Camaros....yep, his and hers. And she looks hotter than me in her own new Lonestar Chevy Camaro! Lonestar could not have been more helpful, friendly and professional. If you have a problem with this dealership, you may want to look in the mirror first because this is a first class dealership, from sales to service. More
This was by far the best experience I have had purchasing a new car. Michelle was recommended to me by several family members that had previously purchased vehicles through her. She answered all my questio a new car. Michelle was recommended to me by several family members that had previously purchased vehicles through her. She answered all my questions and was very helpful the entire time I was I was with her. Michelle has definitely earned my recommendation and my business in the future. More
Ted Dowell at Lone Star Chevrolet is always been a pleasure to do business with. He listens to my needs and helped me find the perfect car at a great price. The transaction was seemless and professi pleasure to do business with. He listens to my needs and helped me find the perfect car at a great price. The transaction was seemless and professional. I recommend anyone looking for a new or used car to contact Ted Dowell @ Lone Star Chevrolet, Houston, TX. More
I was lookingfor a very specific configuration of car. Michelle found it for me in a day. She gave a better price than I expected. They worked with me to get financing from who I wanted and at a good ra Michelle found it for me in a day. She gave a better price than I expected. They worked with me to get financing from who I wanted and at a good rate. Also were great with perks for service, which I have yet to use butknow it will be a good experience. More
My husband and I were in search for a new Tahoe and had visited many local Houston area dealers but none compared to the quality Lone Star Chevrolet provided us. Robert Martin is a phenomenal salesman and visited many local Houston area dealers but none compared to the quality Lone Star Chevrolet provided us. Robert Martin is a phenomenal salesman and provided us with exceptional customer service and professionalism. He always answered our questions with the utmost respect and patience and for that, we will continue to buy from him in the future as well as recommend him to others who are in search of a Chevy vehicle. The owner is also very friendly and keeps her facility clean and hires only the most professional staff members. All in all, a delightful experience and we would recommend this dealership and Robert Martin to anyone! More
Harry Doggett spent way more time with me than another sales person would have. He worked with me tirelessly to get me the car I loved and the price I needed to make it work. Harry and the service manager sales person would have. He worked with me tirelessly to get me the car I loved and the price I needed to make it work. Harry and the service manager cared even after I purchased my car to make sure I was happy and everything they promised me had bee completed. More