Lone Star Chevrolet
Houston, TX
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I was looking for a 2010 pickup, with specific colors and option sets in mind, and of course for the right price. 2010 choices were getting scarce. I worked with Michelle Shepard for nearly a week looking option sets in mind, and of course for the right price. 2010 choices were getting scarce. I worked with Michelle Shepard for nearly a week looking for a truck that met my criteria. We checked into any number of trucks listed on GM's available inventory site only to find then them either already sold, or the dealer they were located with had added additional extras that were of no interest to me. Michelle was on top of the process, and even when we were inquiring into a particular truck (or two), she kept working to find additional options. After nearly a week and lots of patience, we ultimately found exactly what I was looking for. It was delivered from the other dealer, and prepped for me to pick up. The financing process with Bradley was as quick and painless as could be expected. All available options were presented, matter of factly with no pressure to purchase any, and costs (total and monthly payment) were presented for various options I was looking at along the way, including with no options. It was a decent process. Marie handled the review of features for the vehicle, going over OnStar, the options I purchased, etc. It's been many years since I have purchased a new vehicle, and the features, to me, were a lot to take in. Marie helped me with any question I had. The only issue I have had to this point is that my OnStar system is apparently not configured correctly, and I'll need to take the truck back in to have that corrected. Assuming it is the quick config change that was described, there are definitely worse things in life. I've had the truck for 24 hours at the time of this note, and so far, I've been VERY happy with the vehicle, and the purchase process. More
Michelle Shepard was terrific to work with. I received her name from Consumer Reports and in a matter of minutes (5 min. or less) she had already contacted me. She was extremely responsive and very user f her name from Consumer Reports and in a matter of minutes (5 min. or less) she had already contacted me. She was extremely responsive and very user friendly. The Tahoe price we negotiated exceeded my expectations. This was the best way I had ever bought a vehicle. I would recommend her to my friends. Overall, Michelle was excellent to work with. Unfortunately, the finance person (I've forgotten his name) I worked with was just the opposite. He was pushy, rude and I felt UNETHICAL. I wish I could remember his name to express my displeasure in doing business with him. He is a terrible reflection of Lone Start. I would warn my friends to be cautious of this guy. More
Harry worked for 3 days to get my husband the truck he needed at the price & financing he needed. Surprise! Karl was able to get me into a 2010 Cobalt! We walked out with 2 2010 vehicles with payments needed at the price & financing he needed. Surprise! Karl was able to get me into a 2010 Cobalt! We walked out with 2 2010 vehicles with payments we can handle & we were treated so well! Karl was great - spent all day with the both of us. We really appreciated the honest, above-board, friendly manner with which we were treated! We have since recommended & will continue to recommend Lone Star Chevy! It was WELL WORTH the drive from Willis! More
Harry was Great! this is the second vehicle I have bought from him. T he whole process was the most pleasent time I ever had buying a vehicle!We got a price that was better than what we were looking for, and from him. T he whole process was the most pleasent time I ever had buying a vehicle!We got a price that was better than what we were looking for, and a free meal! keep up the good work. We will surely be back. More
This was our second Suburban purchased at Lone Star and it was a great experience AGAIN! Even though that model hasn't had many changes we have no regrets. Harry Doggett and Alex Hinojosa were AWESOME wi it was a great experience AGAIN! Even though that model hasn't had many changes we have no regrets. Harry Doggett and Alex Hinojosa were AWESOME with us. They make make auto buying pleasant. Thank you Harry and Alex...A+++. Way to go Lone Star Chevrolet. Warmest Regards, David and Laurie Schlain More
Marcos really helped me a lot with everything, very helpful with the finincing, he got me the lowest interest rate, very hapy !!! I was there to look around for a truck and I end up buying one. I go helpful with the finincing, he got me the lowest interest rate, very hapy !!! I was there to look around for a truck and I end up buying one. I got a good deal with my trade. No gimmics no hiiden fees of charges.evything went excelent with the service. I highly recommend Lone Star chevrolet to everyone. thnk You Rosa Christensen More
In looking for a new truck Michele came recomended by two individuals who shopped at Lone Star, and both told my son Michele would please a "not so easy to please man' I telephoned Michele and described my individuals who shopped at Lone Star, and both told my son Michele would please a "not so easy to please man' I telephoned Michele and described my needs; a couple of calls and a little time later we had an appointment. Arriving late in the evening wasn't a problem, no one hurried us though and we went past closing. Michele works hard, she understood what I was looking for, found the answer and worked what I'll say was a reasonable deal for both parties. Polite, patient, down to earth, and she made it the easiest time I've ever had buying a new vehicle. Randy in the parts department is also very helpful and gave me the time I needed when asking him how to connect my step rails to my truck. More
Michelle was great to work with from beginning to end. If anyone is looking to buy any new Chevy vehicle, I would highly recommend Lonestar Chevrolet and Michelle. She was very helpful to get the best price anyone is looking to buy any new Chevy vehicle, I would highly recommend Lonestar Chevrolet and Michelle. She was very helpful to get the best price on my 2010 Tahoe without any of the high pressure techniques that I encountered at other dealerships. She had a great attitude and made the whole process very positive! More
My previous car purchase from a Toyota dealership was so tramatic for me that the very thought of purchasing a new vehicle filled me with anxiety. I can say that I absolutely did not feel pressured or inti tramatic for me that the very thought of purchasing a new vehicle filled me with anxiety. I can say that I absolutely did not feel pressured or intimidated at all from my sales person, Sid Templeton. I received only the nicest treatment, respect and helpfulness. I loved that I was not pressed to 'buy a car'. I have to say from beginning to end, the Lone Star folks were terrific. Who knew car buying could be a pleasant experience! More
We are a repeat customer for this dealership and the reason why is because of employees like Harry. We were made to feel comfortable and our needs were studied and evauluated to make sure that we were reason why is because of employees like Harry. We were made to feel comfortable and our needs were studied and evauluated to make sure that we were satisified with our new chevy truck. All questions were welcomed and answered completely. All phases of the viewing, test drives, paper work and financing were done to our complete satisfaction. I have been in other dealerships where it took us 4 hours just to get the finacial paper work done. More