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Lone Star Chevrolet
Houston, TX
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Overall experience-excellent in all areas. Our sales rep and finance rep were the utmost professional. Any concerns or questions were easily taken care of by them. and finance rep were the utmost professional. Any concerns or questions were easily taken care of by them. More
I liked the way Ric Shearer handled all my concerns and very informative on what needs to be done and how much to expect to pay. I am very happy to have met Ric and will ask for him everytime from now on! very informative on what needs to be done and how much to expect to pay. I am very happy to have met Ric and will ask for him everytime from now on!! More
I AM VERY HAPPY WITH MY PURCHASE OF MY NEW CAR THE SALES PERSONNEL WERE EXCELLENT AND VERY FRENDLY AND EXPLAINED EVERY DETAIL ABOUT THE CAR. I TOOK IT IN BECAUSE OF A RECALL ISSUE BUT THANK GOD MY CAR WAS PERSONNEL WERE EXCELLENT AND VERY FRENDLY AND EXPLAINED EVERY DETAIL ABOUT THE CAR. I TOOK IT IN BECAUSE OF A RECALL ISSUE BUT THANK GOD MY CAR WAS OK, BUT THEY WERE NICE AND EVEN WASHED MY CAR NOW THAT WAS AWESOME. JEAN WAS VERY NICE AND TOOK CARE OF ALL MY NEEDS AND CONCERNS. More
THIS IS THE BEST CAR DEALERSHIP I HAVE EVER WORKED WITH EVERYONE WAS NICE FRIENDLY AND VERY HELPFUL AND IT DIDNT TAKE ALL DAY TO GET MY NEW CAR AND THE PAPERWORK DONE IT WAS A VERY FAST AND HARRY D. THE SA EVERYONE WAS NICE FRIENDLY AND VERY HELPFUL AND IT DIDNT TAKE ALL DAY TO GET MY NEW CAR AND THE PAPERWORK DONE IT WAS A VERY FAST AND HARRY D. THE SALEMAN TOOK THE TIME TO EXPLAIN EVERYTHING TO ME ABOUT MY NEW CAR. More
This is our 3rd purchase now from Lone Star Chevrolet and we'll never go anywhere else. Robert (salesman) is not out for his biggest profit possible; he's there for the best deal possible for the customer. C we'll never go anywhere else. Robert (salesman) is not out for his biggest profit possible; he's there for the best deal possible for the customer. Craig (finance) really did a great job getting us the best rate possible (which was 0%). The fantastic warranty options were explained in depth but was not a long drawn-out, boring process. He was able to provide what we needed and then some. Both Robert and Craig gave us the best deal, with the best warranties, at the best finance rate and just an overall good feeling. Buying a vehicle is a large investment and you want to make sure you're making the right decisions. Thanks to the folks at Lone Star Chevrolet, we didn't have to worry about that. Since 1993 when I bought my first new vehicle, I have purchased 10 vehicles for my wife or I from 5 different dealerships. By far, Lone Star is the best experience we have had and we will continue to go there for all future Chevrolet purchases. More
My experience with Lone Star Chevorlet was by far the best car buying experience I have ever had. Harry's proffesionalism, product knowledge and interpersonal skills were the primary reasons I choose Lo best car buying experience I have ever had. Harry's proffesionalism, product knowledge and interpersonal skills were the primary reasons I choose Lone Star despite that fact I reside over a hour away. I would highly recommend Harry and his team to all my family and friends! Thanks, Jason Irvine More
Liars. Stated they had a Volt to sell that had "already been ordered" and "goes to production this week". Both statements were intentional lies to get me to order the car. To this date the car h "already been ordered" and "goes to production this week". Both statements were intentional lies to get me to order the car. To this date the car has not been given a production slot by Chevrolet, despite the promises it had already been given one previous to the date I signed my order. Also, I was promised that if anything happened to the mid-March delivery date I could cancel the order and get my deposit back. When I learned the car would not be produced as promised and requested a refund, Josh Harris called me and told me my refund was "already approved". When I arrived at the dealership to have my credit card credited, Craig Kabzinski refused to refund my deposit. Nothing but lies and deceit from this dealership. Typical salesmen - say anything to sell the car, deliver nothing... No integrity at all. More
Michelle was fantastic to work with! She was very direct and helped us to get in and get out quickly with our brand new Tahoe! Car shopping can be a painful process, as we had been to several other dealers and helped us to get in and get out quickly with our brand new Tahoe! Car shopping can be a painful process, as we had been to several other dealerships prior to going to Lonestar. The financing was no easy task, but Michelle was able to work her magic and get us a deal that we could afford (including a very reasonable deal on our trade). I would highly recommend her if you are in the market for a new car. She will take good care of you and ensure you are getting the best deal possible with no haggling back and forth. Most importantly, she will make sure you are getting a vehicle you love (even if it means having one brought over from another dealership like she did with us). I look forward to continuing to do business with her in the years to come. Thanks Michelle!!! More
Michelle was extremely helpful throughout the entire process of purchasing our new Tahoe. She is very knowledgeable of the Chevy products and never pushed us to make a decision. I've dealt with severa process of purchasing our new Tahoe. She is very knowledgeable of the Chevy products and never pushed us to make a decision. I've dealt with several other Chevy dealers in the Houston area and have walked away extremely disappointed. This time, it was different. They worked with us on our trade and helped us get better financing than our pre-approval from our credit union. They are in business to earn a profit, but they also had great customer service. I was impressed when the Sales Manager came up to us after everything was finalized and thanked us. I would recommend Lone Star and Michelle Shepard if you are in the market for a new vehicle. More
Michelle was very informative and I never felt like I was under pressure to make a decision. Michelle helped me make an informed decision and I am very happy with the truck I purchased. The time I spent lo under pressure to make a decision. Michelle helped me make an informed decision and I am very happy with the truck I purchased. The time I spent looking at the information associated with the truck I was interested in made it easy to select the truck I wanted. More