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Lone Star Chevrolet

Houston, TX

4.7
490 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 490 reviews

August 28, 2024

Great service from Adam Dezzi and the rest of the sales team and great service of Elvis More

by Turborolloff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Dezzi,
Aug 31, 2024 -

Lone Star Chevrolet responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

August 22, 2024

I took my 2020 Chevy Colorado for a diagnostic for having a/c issues and said it was the compressor. They replaced it and when I drove it out no less than two miles my brakes frozed up and almost crashed. Th More

by sergemann2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Aug 31, 2024 -

Lone Star Chevrolet responded

Hello, Thank you for taking the time to leave us a review. We would like to speak with you directly about your experience. Please contact our General Manager at (844) 891-7243 when you have an opportunity. We look forward to hearing from you.

August 15, 2024

Salesman went out of his way to get my business. Got the best price out of several dealers. More

by Kenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Dezzi
Aug 16, 2024 -

Lone Star Chevrolet responded

Hi Kenn, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 13, 2024

Very professional and made my truck buying experience so easy. Everyone was very attentive and knowledgeable. I will definitely recommend LoneStar Chevrolet! More

by petechapa29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izac, Adam, Gary
Aug 16, 2024 -

Lone Star Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2024

Dealership was excellent. They were professional and tried to answer all my questions. The people were a pleasure to deal with and didn’t try to push me on anything. Adam was More

by Charley6blohm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Dezzi
Aug 15, 2024 -

Lone Star Chevrolet responded

Charley, we are so pleased you enjoyed your visit to Lone Star Chevrolet! We look forward to your next visit! Take care!

August 10, 2024

I thought that this dearlership and it’s people we’re doing everything they could to please me help address my concerns Adam did a great job of taking care of me. More

by Charley6blohm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Denzil. , Junior service writer Ben in parts
Aug 15, 2024 -

Lone Star Chevrolet responded

Hi Charley, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 02, 2024

Set appointment I waited 25 not a single person help me. Jump back on my truck and leave. More

by Davidm30.dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duffy
Aug 09, 2024 -

Lone Star Chevrolet responded

David, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager at (844) 891-7243 at your earliest convenience.

August 01, 2024

Always know I am taken care of when I arrive and work with Mike Farrell. Ive been coming here for three years, and Mike is the best service partner in the biz. More

by NEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farrel
Aug 02, 2024 -

Lone Star Chevrolet responded

Nez, we really appreciate your positive review! We hope to see you soon!

July 26, 2024

I scheduled my appointment online, and it was so easy! Everything went smoothly for my 7,500 mile service. The Lone Star Chevy service department was clean and the service advisor, Mary, handled everythin More

by kevincmorrison.km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Jul 30, 2024 -

Lone Star Chevrolet responded

Hi Kevin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 15, 2024

We were told that our oil pump needed to be replaced based off of a diagnosis that we brought in from a local O'reilly parts store. We took our vehicle to two other dealerships, who actually put our tru More

by OG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
Jul 17, 2024 -

Lone Star Chevrolet responded

We regret to hear that your recent experience was anything less than exceptional. We understand you received conflicting information from different dealerships regarding your oil pump, and we apologize for any confusion. Please do not hesitate to reach out if you have any further needs or concerns. We hope to be of business to you in the future.