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Lone Star Chevrolet
Houston, TX
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Great customer service " Valentin" Took my car in to get service, Valentin was great with helping me out. He didn't make me wait, had my loaner ready when I got there. Kept me updated Took my car in to get service, Valentin was great with helping me out. He didn't make me wait, had my loaner ready when I got there. Kept me updated with the service being done on my vehicle. I defiantly recommend requesting him in the service department More
wasting my time 3 hours for oil change. not happy! I was told it would take an hour. I had to ask if it was ready .way too long for oil change. 3 hours for oil change. not happy! I was told it would take an hour. I had to ask if it was ready .way too long for oil change. More
Gordon is the absolute best! A dealership will only be as good as their people. Gordon Grima is the most attentive employee you have. I ask for him ahead of time because I know he A dealership will only be as good as their people. Gordon Grima is the most attentive employee you have. I ask for him ahead of time because I know he will take care of me! More
Great services buying new car Thank you Mr. Harry It's my pleasure to talk to you to get the Spark. It's small but fit into my service schedule on business trip around Houston ar Thank you Mr. Harry It's my pleasure to talk to you to get the Spark. It's small but fit into my service schedule on business trip around Houston area. My budget is tight. Thank you for your help to meet up financially. Paul Yao More
New Silverado purchase Overall great experience thanks to Andy Strokos. My fourth purchase here and excellent customer service as usual. Mike Murphin in finance also provi Overall great experience thanks to Andy Strokos. My fourth purchase here and excellent customer service as usual. Mike Murphin in finance also provided me with great finance options in an expedient manner. More
As good as it could get! I initially contacted Lone Star Chevrolet through the Cars.com app and was hooked up with Kelvin Brown in Internet Sales. Kelvin did a great job commu I initially contacted Lone Star Chevrolet through the Cars.com app and was hooked up with Kelvin Brown in Internet Sales. Kelvin did a great job communicating with me via email, text, and phone call, answering all my questions, providing additional photos, and keeping me up-to-date on the current status of my vehicle. He was able to provide me a very clear and competitive price for the vehicle and this price was upheld once I actually arrived as the dealership. The folks at Lone Star were exceptionally friendly all-around and made my purchase experience go very smoothly. I had feared getting into a long-winded runaround with the Finance and Insurance associate, but they were actually very understanding of my buying needs and did not create any stressful hurdles in the purchasing process. This was my first time buying a new vehicle on my own. I've heard so many nightmare stories about car dealerships, but Lone Star Chevrolet truly made the process about as fast and painless as possible. I would highly recommend them to anyone looking to buy a car! More
Great Dealership The whole buying experience was easy and low pressure. From the time I started the process to the time I picked up the vehicle everyone I dealt with w The whole buying experience was easy and low pressure. From the time I started the process to the time I picked up the vehicle everyone I dealt with was professional and freindly. More
Sid Templeton I have purchased several cars from Lone Star and Sid Templeton has been our salesman. I have found Sid and your dealership, including, your service d I have purchased several cars from Lone Star and Sid Templeton has been our salesman. I have found Sid and your dealership, including, your service department to be highly professional and helpful. Lone Star is my number one dealership when I purchase a Chevrolet vehicle. More
Finding the Right truck with the right salesman I want to say first and formost Geoff Macmillan Internet Sales Manager at Lonestar Chevrolet is AWESOME!!!!!! Good man and good Christian....took car I want to say first and formost Geoff Macmillan Internet Sales Manager at Lonestar Chevrolet is AWESOME!!!!!! Good man and good Christian....took care of me and my mother, we were have a little bit of difficulty finding the rt salesman, dealership and truck. Geoff got me into a truck of my dreams and i would highly recommend to go see GEOFF MACMILLAN at Lonestar Chevrolet.... He really new his facts on trucks and very knowledgeable. Thanks Geoff and I will tell all my family and friends to come see you if they need a vehicle. More
Bad Service Well first of all when I purchased my car, I was told by my salesman that it was a Malibu LT3...the joke is on me....there is no such thing as an LT3 Well first of all when I purchased my car, I was told by my salesman that it was a Malibu LT3...the joke is on me....there is no such thing as an LT3...Not long after I purchased my car it started having problems so I took it in to get it fixed. I was told that the problems it was having were "normal". Again, joke is on me. My car continued to have problem after problem. Needles to say, my car has been in the shop almost more than I have had it. This last time I had it in the shop, they had my car for "28 days", almost a month. I got a call telling me that they could not find the problem. Mind you this is after I had taken a video to show them exactly what my car was doing. I showed it to the "HEAD" service manager and he said, "Oh yes, I hear exactly what you are saying and I promise we will get it fixed before we return it to you." Now, I hear this noise "EVERY TIME" I start up my car, but they couldn't find it in "TWENTY EIGHT" days. What a joke. I would never recommend purchasing a car from this dealership and I would recommend the service department even less if that's possible. I tried to get GM to take it back as a lemon, but of course they said, "You didn't start having the problems soon enough." REALLY! What a joke. Stay away from here. I wish I had read the reviews on this place before I purchased a car from them. LESSON LEARNED! More