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Lone Star Chevrolet

Houston, TX

4.7
460 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 460 reviews

May 25, 2017

Great customer service " Valentin" Took my car in to get service, Valentin was great with helping me out. He didn't make me wait, had my loaner ready when I got there. Kept me updated More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Bernal
Jul 21, 2017 -

Lone Star Chevrolet responded

Thank you for this excellent review, Mike! We look forward to working with you in the future! -Your Lone Star Chevrolet Team

May 22, 2017

wasting my time 3 hours for oil change. not happy! I was told it would take an hour. I had to ask if it was ready .way too long for oil change. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know
Jul 21, 2017 -

Lone Star Chevrolet responded

Thank you for taking the time to leave this honest feedback, Keith. We pride ourselves on providing a 5-star experience to each customer. We are sorry we didn't meet your high standards. We would like the chance to make your next visit 5-star. Please reach out to our Service Manager at 281-517-7000 at your earliest convenience. -Your Lone Star Chevrolet Team

May 19, 2017

Gordon is the absolute best! A dealership will only be as good as their people. Gordon Grima is the most attentive employee you have. I ask for him ahead of time because I know he More

by Alan Schaake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gordon Grima
April 11, 2017

Great services buying new car Thank you Mr. Harry It's my pleasure to talk to you to get the Spark. It's small but fit into my service schedule on business trip around Houston ar More

by Spark Yao Lone Star
Customer Service
Recommend Dealer
Yes
Employees Worked With
Harry Doggett
April 07, 2017

New Silverado purchase Overall great experience thanks to Andy Strokos. My fourth purchase here and excellent customer service as usual. Mike Murphin in finance also provi More

by Johnnyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Strokos ,
March 29, 2017

As good as it could get! I initially contacted Lone Star Chevrolet through the Cars.com app and was hooked up with Kelvin Brown in Internet Sales. Kelvin did a great job commu More

by Greg B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brown
March 22, 2017

Great Dealership The whole buying experience was easy and low pressure. From the time I started the process to the time I picked up the vehicle everyone I dealt with w More

by Jeffrey Baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Strokos
March 15, 2017

Sid Templeton I have purchased several cars from Lone Star and Sid Templeton has been our salesman. I have found Sid and your dealership, including, your service d More

by Wileyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Templeton
February 27, 2017

Finding the Right truck with the right salesman I want to say first and formost Geoff Macmillan Internet Sales Manager at Lonestar Chevrolet is AWESOME!!!!!! Good man and good Christian....took car More

by RubenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Macmillan
January 27, 2017

Bad Service Well first of all when I purchased my car, I was told by my salesman that it was a Malibu LT3...the joke is on me....there is no such thing as an LT3 More

by cipagr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason, don't know other names
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