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Lone Star Chevrolet

Houston, TX

4.8
512 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 512 reviews

October 11, 2020

Ian Jackson was great and professional to work with as well as Johnny and Mo. They worked through the process with me and we all were satisfied. More

by davidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Jackson, Johnny and Morris Harrison
Oct 14, 2020 -

Lone Star Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 09, 2020

Rudest salesperson ever! Send my wife and daughter there to buy my daughters first new car after college graduation. Already had the car picked out on the internet and they went and met with Robert Jones. More

by ckmoye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Jones
Oct 20, 2020 -

Lone Star Chevrolet responded

Hi Ckmoye, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to us at (844) 891-7243 so we can work towards a resolution.

October 03, 2020

BEST CAR BUYING EXPERIENCE IN HOUSTON! From start to BEST CAR BUYING EXPERIENCE IN HOUSTON! From start to finish the team at Lone Star provided exceptional service. After an internet inquiry, Donavan a More

by cluther20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Strokos, Donavan M. Thomas, Wilson
September 22, 2020

On 9/19/20 finally met my salesman after talking with him several time . Was not disappointed stressless purchase . Thanks Harry and the other staff! More

by shammond_09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Doggett
Sep 24, 2020 -

Lone Star Chevrolet responded

Hi Shammond_09, we are very happy to have provided you with such a positive experience! We hope to see you soon!

September 01, 2020

Extremely satisfied with our car buying experience. Robert was extremely patient and helped us get exactly what we wanted. Everyone that we dealt with was extremely nice and made this car buying expe More

by rab6583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
Sep 04, 2020 -

Lone Star Chevrolet responded

Rab6583, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 17, 2020

I was extremely satisfied with my visit. Harry, Jorge, and Alex were very helpful in finding the right deal that worked for me. I definitely recommend Lone Star Cheveolet in Spring. More

by chasewiggins94
Recommend Dealer
Yes
Employees Worked With
Harry, Jorge, Alex
Apr 20, 2020 -

Lone Star Chevrolet responded

Chasewiggins94, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2020

My best experience with a new car purchase yet! This was by far my best car buying experience yet. The staff in every department was very friendly and helpful. In fact I did not meet a single person More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Jackson, Jorge Esquivel, Nicki Warr, and James Wilson.
Apr 14, 2020 -

Lone Star Chevrolet responded

Tammy, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 02, 2020

Excellent customer service, honest people made me feel comfortable for being a first time car owner, will recommend family and friends to visit the locations More

by msortiz26
Recommend Dealer
Yes
Employees Worked With
Joe fritz , Jorge , James Hill
Apr 03, 2020 -

Lone Star Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 09, 2020

Excellent service. Good prices and inventory. Personnel were friendly and knowledgeable. Very adept at guiding us through the process. They made it a pleasant and even fun experience. More

by chas.y
Recommend Dealer
Yes
Employees Worked With
Robert Jones, John Antonelli and Jorge Esquivel.
Mar 11, 2020 -

Lone Star Chevrolet responded

Chas.y, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2019

Front receptionist and staff were very friendly and welcoming (ONE STAR). We received the car we wanted (ANOTHER STAR). Reason for lack of 3-STARS experience (time, salesmanship, and overall experi More

by Deshmond Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry Doggett
Feb 28, 2020 -

Lone Star Chevrolet responded

It is discouraging to learn of your experience with us. Your feedback helps us improve, and we will use your comments as a team building opportunity. Thank you for bringing this to our attention. Have a great day.

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