Back

Lone Star Chevrolet

Houston, TX

4.8
512 Reviews
Contact Dealership

18900 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 512 reviews

April 12, 2022

The dealership took my car in a timely manner, changed the oil and battery. They also changed one of two damaged front spoilers, but I had to show they didn’t replace the second damaged spoiler. Once I sh More

by alanscarborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Apr 14, 2022 -

Lone Star Chevrolet responded

Alan, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2022

Sam was great! They don’t add all the repairs or updates they do to a car like all the other dealerships do. Very honest like many others that u end up with sticker More

by Cmszar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam an
Mar 30, 2022 -

Lone Star Chevrolet responded

We are so happy to read such a great review about Lone Star Chevrolet! Thank you so much for your feedback! We hope you have a great day!

February 20, 2022

Highly recommend. My go to guy is Val. Being that he was out went thru John Antonelli. Will be back. More

by RobertParr
Recommend Dealer
Yes
Employees Worked With
Valentines , John
Feb 22, 2022 -

Lone Star Chevrolet responded

Hi Robert, thank you so much for your positive comments about Lone Star Chevrolet! We hope to see you soon!

February 20, 2022

It was fast and easy, and had a great time with the people that help me get the truck. This will be my third truck from that they have a Customer for life. More

by Raymond522960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donavan Thomas
Feb 22, 2022 -

Lone Star Chevrolet responded

Raymond, we are so happy to read such a great review about Lone Star Chevrolet! We hope to see you soon!

January 27, 2022

Called ahead to set up service. They took vehicle in right away. Service was performed in a timely manner as told by service rep. Got the free carwash, always a plus. More

by slickfilly100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kitchens
Feb 02, 2022 -

Lone Star Chevrolet responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2022

Great service the entire staff was helpful and provided exceptional customer service I will definitely be purchasing my future vehicles from this location. More

by erikbonilla1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurina
Jan 19, 2022 -

Lone Star Chevrolet responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

January 06, 2022

Great customer service with a very helpful staff. Have purchased many cars from Lone Star and use their service department for all service needs. Mary in service is phenomenal, the best service rep I’ve More

by comoco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Jan 08, 2022 -

Lone Star Chevrolet responded

Comoco, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2021

Waiting on a loaner car , Chevrolet is good sometimes but ,the customer service is good but the repairs are awful. Every week I have to take my car in . Right now I’m wai on a loaner. More

by Ivette.Mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Doug, ,
Nov 24, 2021 -

Lone Star Chevrolet responded

Hi Ivette, We’re so sorry to hear about your poor experience and would love to connect with you. Please contact Johnnie Smith at 281-517-7000 in order for us to rectify this situation.

November 08, 2021

Kind people working there thanks to all of them I really appreciate them love you guys More

by jimenez Edwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Damian, Kevin flores and Mike
Nov 10, 2021 -

Lone Star Chevrolet responded

Hi Jimenez Edwin, we are very happy to have provided you with such a positive experience! We are happy to pass along your comments to the team here at Lone Star Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2021

Y’all did a good job I am happy with your service department I am always pleased More

by Italianlady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service man
Oct 25, 2021 -

Lone Star Chevrolet responded

Italianlady, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lone Star Chevrolet. We sincerely thank you for the positive review, and look forward to seeing you again soon!

...
18
...