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Lone Star Chevrolet

Houston, TX

4.8
506 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 506 reviews

January 11, 2024

The best customer service Ever! !! fast and easy buying experience. Luis pastor and Jean were very Professional and treated us like family. We are very happy with our new purchase. I More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Pastor, Jean
Jan 12, 2024 -

Lone Star Chevrolet responded

Jenny, we're happy you found our staff to be so supportive during your experience here at Lone Star Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 10, 2024

The salesman was very helpful and attentive but not pushy. The finance officer was friendly and courteous. Overall, a good buying experience. More

by neilaspinwall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Pez
Jan 12, 2024 -

Lone Star Chevrolet responded

Neilaspinwall, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2024

Very easy group to work with. Sales staff, financial adviser, make ready adviser/wash staff, sales person who helped setup OnStar and Siri’s system helped . I had left personal it More

by kornsqueezer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaVell Owens/ Gary Ortega sales, Alex Biddle finance manager, Jorge”Elvis “ Esquivel customer service representative.
Jan 11, 2024 -

Lone Star Chevrolet responded

Kornsqueezer, we're happy you found our staff to be so supportive during your experience here at Lone Star Chevrolet. We look forward to your next visit! Take care!

January 03, 2024

Worked with Donavan Bassett to purchase my new truck. He made the experience great. I visited the dealership several times to view various options and he always made the fun, and he was very patient as i More

by jfraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donavan Bassett
Jan 05, 2024 -

Lone Star Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 03, 2024

Really great experience salesman Robert Martin and general manager Johnny Smith was very helpful the prefect truck More

by RDG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Jan 05, 2024 -

Lone Star Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 28, 2023

First class operation like I have never seen before. Johnny Smith, Donovan and Elvis were exceptional people! More

by bryancarriere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Smith, Donovan, Elvis
Dec 30, 2023 -

Lone Star Chevrolet responded

Hi Bryan, thank you so much for the positive review! We hope to see you soon!

December 27, 2023

What a pleasurable experience purchasing my new 2024 Silverado! Gabriel did a great job going over all the features and answering all of my questions. Johnnie Smith, the General Manager was pleasant a More

by geofbond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel, Johnnie, Alex, Elvis
Dec 30, 2023 -

Lone Star Chevrolet responded

Hi Geofbond, we are so happy to read such a great review about Lone Star Chevrolet! We look forward to your next visit! Take care!

December 27, 2023

Jimmy made the difference. Starting with the decision to honor internet pricing. All the other dealers I talked to did not, or did not make it official like Jimmy did. While I More

by Romeu S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvan, Wilson Brown, Robert Jones, and Elvis
Dec 30, 2023 -

Lone Star Chevrolet responded

Hi Romeu, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 26, 2023

Super quick, friendly service. We were in and out with our new (used) truck within 3 hours. This was the quickest and easiest experience we’ve ever had when buying a vehicle. Richa More

by Mandy Geserick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Seecharan
Dec 28, 2023 -

Lone Star Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 22, 2023

Friendly but no follow through. The service area was clean other than that, I wouldn’t go back. More

by 54askot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary, Chris
Dec 26, 2023 -

Lone Star Chevrolet responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. When you have an opportunity, please reach out to us at (844) 891-7243 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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