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Lone Star Chevrolet

Houston, TX

4.8
549 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 549 reviews

April 03, 2025

I had an excellent experience for routine service at Lonestar Chevrolet even though I did not purchase my Truck from them. There service department is as good as any I have dealt with. More

by Texstage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
April 02, 2025

No pressure. No haggle experience. Honest and upfront. Would definitely do business with them in the future. More

by Jwillis1272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iris Hernandez
March 31, 2025

The employees in the service department are very knowledgeable & go out of their way to provide the best service. More

by Francis Mouillé II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Smith
March 30, 2025

Lavell Owen's, Jean Lasso and GM David Cole made the entire car buying experience very pleasant. From the moment we walked in the door we were treated like friends and not just customers. They did ever More

by JA
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lavell Owens, Jean Lasso, David Cole
March 30, 2025

This dealership was a great experience. Our salesman, Rus Nizamaddinov was just wonderful. My wife and I are senior citizens and I must admit we required some special handling. Rus was very More

by dvdunclebach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rus Nizamaddinov, Santiago ???,
March 29, 2025

Took my car in for an alignment and battery check, was advised to complete the alignment, I needed some bolts to complete it. It’s been two weeks and I have not heard anything from them. But required me More

by stephaniemyers9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lot
March 21, 2025

Robert Jones at Lonestar Chevy is the only salesman I will ever go to. He is honest and more helpful than any I have dealt with. More

by Cheri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Jones
Mar 23, 2025 -

Lone Star Chevrolet responded

Cheri, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

March 21, 2025

This dealership remains the best place to buy a truck in the houston area. After trying to buy a truck somewhere else, lonestar went out of their way to do me the best deal. More

by christopher.pry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Doggett, Robert Jones, Jorge Esquivel
Mar 27, 2025 -

Lone Star Chevrolet responded

Christopher, we really appreciate your positive review! We look forward to your next visit! Take care!

March 21, 2025

Came in for an oil change and left with no oil in the car. Thankfully the error was able to be corrected. More

by Kirbynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Mar 26, 2025 -

Lone Star Chevrolet responded

Hello, We regret to hear that you had this experience with us. We would appreciate the opportunity to make this up to you. If you are willing, please reach out to our General Manager, Mike Baches, at 281-827-5200 at your earliest convenience.

Mar 28, 2025 -

Lone Star Chevrolet responded

Hello,We regret to hear that you had this experience with us. We would appreciate the opportunity to make this up to you. If you are willing, please reach out to our General Manager, Mike Baches, at 281-827-5200 at your earliest convenience.

March 20, 2025

Very great customer service did not feel pushing buy just any vehicle,, but actually Vernon put me in something that I like and I’m definitely happy with my new vehicle More

by Shanitaterrell8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon
Mar 23, 2025 -

Lone Star Chevrolet responded

We are so pleased you enjoyed your visit to Lone Star Chevrolet! We look forward to your next visit! Take care!

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