Lombard Toyota

Advisor Jeffrey Serwas provided excellent customer service and friendly. Jeffrey answered all my questions. Lombard Toyota service department provided great service to my Highlander. Environment is service and friendly. Jeffrey answered all my questions. Lombard Toyota service department provided great service to my Highlander. Environment is friendly. More

We had a knowledgeable salesman, AA, and his wonderful manager, Moudi, who helped us with our used car purchase. We highly recommend working with these guys. manager, Moudi, who helped us with our used car purchase. We highly recommend working with these guys. More

Worked with AA and MoudiThey were both very Worked with AA and Moudi They were both very knowledgeable and helpful and I enjoyed working with them. I would highly recommend them both to friends Worked with AA and Moudi They were both very knowledgeable and helpful and I enjoyed working with them. I would highly recommend them both to friends and family. More

Gene help me to get my new car and he was awesome. Great customer service. Also the Finance Manager was very nice and helpful. Great customer service. customer service. Also the Finance Manager was very nice and helpful. Great customer service. More

Hi, so my mother got a car from Lombard Toyota for my 18th birthday. My mom wanted the car to be in her name just in case anything happens but she doesn’t have a license. The dealership said they were ok 18th birthday. My mom wanted the car to be in her name just in case anything happens but she doesn’t have a license. The dealership said they were ok with her not having a license and she put down 1800 for the car. Now mind you, when my mother came home with the car to surprise me I was able to keep the car for almost a week until the dealership called her back saying that they couldn’t find a financier for the car so my mom just wanted to get her money back. They tried whatever way they could to try to keep her money by saying they’ll give us another car it’ll just be slightly older. They cave us a 17 Ford Focus and said everything would be ok that they’ll still look for another financier. Now I know some of you might be thinking why didn’t she just put it in my name if it’s all about a license. My mom didn’t want that car to go in my name and my father didn’t either I’m not sure why but it doesn’t matter. Moving forward, she got a call from them two weeks ago saying they couldn’t find a financier for the car and she’ll have to rerun it Monday and they’ll give her all her money back. My mother went to return the car last week Monday and when she arrived at the dealership they said the the GM Manager was not there to sign off on her check so they could give her the money. They told us to call the Wednesday. When she called them Wednesday all of a sudden the finance manager was on vacation and would be back until Monday (Today) and to call then. When my mother called this morning the Finance manager who’s name is PATRICK KENNEDY said he’d call her back right away. We waited until 2pm and still didn’t receive a call. When my mother called him again he said the the GM manager came to work for an hour and then went home sick. So not only are the lying to us, they’re not trying to give my mother her money back. We tried to call the Lombard police but they said this was a civil matter. How can they just throw our concerns away when these people are hold our money hostage? More

Good service and fast. Reasonable price. Seemed like they knew what they were doing. Very easy to set up appointments. Very solid all the way around they knew what they were doing. Very easy to set up appointments. Very solid all the way around More

Is the first time I visit your place and l got no complaints. A soon as I came in I was attended w/ very good disposition complaints. A soon as I came in I was attended w/ very good disposition More

Very good service, polite and informative. Nice place to enjoy coffee offered by the establishment. Good additional place to watch TV or in my. case to read my book. enjoy coffee offered by the establishment. Good additional place to watch TV or in my. case to read my book. More

I’ve been taking my RAV4 here for the past 2 years. I feel they do a great job! I am confident in the high quality of the work! feel they do a great job! I am confident in the high quality of the work! More

Love Lombard Toyota!!! A+++ Jeff in Service always friendly, courteous, and helpful! You can't go wrong with Lombard Toyota- from sales to service they do it right! friendly, courteous, and helpful! You can't go wrong with Lombard Toyota- from sales to service they do it right! More