Lombard Toyota

Rude and unprofessoinal. After purchase I called because I thought I didnt receive the Hitch piece. Rufus the sales guy was uncooperative. Had a bad attitude. Saying its 2 mo down the road and I had lost it I thought I didnt receive the Hitch piece. Rufus the sales guy was uncooperative. Had a bad attitude. Saying its 2 mo down the road and I had lost it. Nothing he could do. He then said " let me look around and see if one is laying around here" real sarcastic. He didnt even ask if I wanted to purchase a new one. said he would talk to his manager and call me back. I gave him my cell # and the coward then called my home # and left me a message that he couldnt do anything for me. I called the mgr and he said he never heard of my problem. The sales guy is a great guy.... no apoligies for anything. Will never go back there again. Place sucks.... More