Lombard Toyota

I had a great experience at this dealership. I had been to another dealership (in Naperville) where we were not taken care of, so we decided to try this dealership. Carlos worked with one other salesperso to another dealership (in Naperville) where we were not taken care of, so we decided to try this dealership. Carlos worked with one other salesperson (I can't remember his name) and they were both very nice. They made my experience painless and I even had fun at the dealership. My wait time was minimal and they were able to get the car I was looking for from another dealership in a matter of days. All the sales people at the dealership were friendly and engaged me in conversation while I was waiting. I love my Scion and think the price for the vehicle was very fair. The leasing information was straight forward and the whole process was easy. I would definitely recommend this dealership to anyone else looking for a new or used vehicle More

Mark and Luis were great to work with. They were friendly and responsive to my questions. Luis did a great job walking me through the new vehicle. He also set up my cell phone on the Bluetooth. He friendly and responsive to my questions. Luis did a great job walking me through the new vehicle. He also set up my cell phone on the Bluetooth. He explained the Navi system as well. Mark and Luis were very professional. More

Igor was very friendly and knowledgeable about the products they offered. He was very detailed in his explanations and answered all my questions. He was not pushing me to make a deal but rather helped products they offered. He was very detailed in his explanations and answered all my questions. He was not pushing me to make a deal but rather helped me make a decision. I would buy again from Igor and would recommend my friends to buy from him. I am happy with my decision to buy from Igor. More

I got the best deal. I live in the area and it was the second place I visited. I didn't even have to shop the price because of their offer. Paul got the color and model I wanted the next day. The price f second place I visited. I didn't even have to shop the price because of their offer. Paul got the color and model I wanted the next day. The price for their car was less than I expected, and I got more for my car! I was just shopping, but I couldn't resist the deal he made. I was not forgotten about after the sale. More

I am familiar with Lombard Toyota after several years of having my 1999 Toyota Camry serviced at this location. When I found a need to purchase a second car, since I had always been happy with the quality o having my 1999 Toyota Camry serviced at this location. When I found a need to purchase a second car, since I had always been happy with the quality of their service department, I visited the new car showroom. Paul Domete was extremely helpful in guiding me through the process of looking at their used vehicles, in addition to their new vehicles. Ultimately, I found that leasing a 2010 Corolla was the best for my situation, and I am very happy with my purchase. The staff was courteous, knowledgeable and friendly through each step of the car buying process. They were efficient and timely with their financing, the price I paid was acceptable, and I can highly recommend working with Paul Domete as he went above and beyond and even helped me to find a better auto insurance quote. I can highly recommend this dealer for both it's attention to detail in the service department at reasonable cost, and it's ability to work with the customer in new sales regarding the purchase of a new car. I am very happy with my new Toyota! Judy S. More

Tony Marr was more helpful than he needed to be. While we were making the deal on our used car purchase multiple other employees helped in the process. Every part of the process was very translucent and we were making the deal on our used car purchase multiple other employees helped in the process. Every part of the process was very translucent and easy to understand. There were no tricks or gimmicks which made us very comfortable. This is the first dealership I have been to where the salesmen all help each other without question. We researched prices online before going to Lombard Toyota and were pleased when the truck we purchased was priced accurately. The loan department worked diligently to get us the best financing available and succeeded. We will definitely be back when we upgrade our other vehicle and have already referred friends who are looking for a new car. More

Bob was very attentive to my every need. From the cost to my needs every in the vehicle. This is the second vehicle I have purchased through Bob & it will not be my last. Bob makes you feel like he & Toyota my needs every in the vehicle. This is the second vehicle I have purchased through Bob & it will not be my last. Bob makes you feel like he & Toyota care about you & the safety of your family. More

I would recommend Lombard Toyota. We recently bought a RAV4. Our sales rep was Carlos Santeliz. When we first went to Lombard Toyota we knew we wanted a RAV4 but we didn't know if we should get new or use RAV4. Our sales rep was Carlos Santeliz. When we first went to Lombard Toyota we knew we wanted a RAV4 but we didn't know if we should get new or used, 4 cylinder or 6, what options we needed/wanted, etc. Carlos spent a lot of time with us to make sure that we were comfortable in making a final decision. We test drove several different cars with Carlos--went home, thought about it, came back to ask Carlos more questions and took a couple more test drives. Carlos was very low key, patient, and knowledgeable. Once we picked out a car every thing went smoothly with Joe Castillo, Director of Finance. Joe also was low key and very helpful. This is the first car purchase that I've ever made that the Dealer Finance guy didn't try to shove their "special" finance deal or extended warranty down my throat. From there every thing went well with Customer Service. More

I was very pleased with the customer service provided by Carlos Santeliz. He conducted himself in a very professional and personable manner. Carlos also has a lot of product knowledge and answered all the Carlos Santeliz. He conducted himself in a very professional and personable manner. Carlos also has a lot of product knowledge and answered all the technical questions I had on the Scion XB. My husband also felt very much at ease speaking with him in Spanish. Carlos provided an exceptional customer experience and, therefore, I have recommended Lombard Toyota to my friends and family including my sister Rosa Navar who recently purchased a vehicle from Carlos. More

I would recommend Lombard Toyota. We recently bought a RAV4. Our sales rep was Carlos Santeliz. When we first went to Lombard Toyota we knew we wanted a RAV4 but we didn't know if we should get new or use RAV4. Our sales rep was Carlos Santeliz. When we first went to Lombard Toyota we knew we wanted a RAV4 but we didn't know if we should get new or used, 4 cylinder or 6, what options we needed/wanted, etc. Carlos spent a lot of time with us to make sure that we were comfortable in making a final decision. We test drove several different cars with Carlos--went home, thought about it, came back to ask Carlos more questions and took a couple more test drives. Carlos was very low key, patient, and knowledgeable. Once we picked out a car every thing went smoothly with Joe Castillo, Director of Finance. Joe also was low key and very helpful. This is the first car purchase that I've ever made that the Dealer Finance guy didn't try to shove their "special" finance deal or extended warranty down my throat. From there every thing went well with Customer Service. More