Lombard Toyota

Brandon Gabel did an outstanding job both when we first drove the car, and when we came back to buy it. He showed us our options when we first came in and was very prompt about getting us the opportunity drove the car, and when we came back to buy it. He showed us our options when we first came in and was very prompt about getting us the opportunity to test drive the vehicle (Toyota Rav4). He accurately described all the benefits of the vehicle and how it compared to similar ones we were looking at. He also was great about showing us key features that helped me out tremendously as a college student and babysitter. Brandon was awesome about not pressuring us and gave us his card and hours he'd be in later that week. When we came in he found us, and although he was also working with another customer he was great about getting us another look at the car in a timely manner and then working with us on negotiations. He really wanted us to be happy with our purchase so he continued to go back to his manager with negotiations. In the end we were extremely happy with our purchase and after two weeks of driving I could not have asked for a better car! We would definitely work with Brandon again with a future purchase at Lombard Toyota. More

Thanks for the knowledgeable support from Tonny, and quick delivery of my new sienna. I will reccommend any of my friends to buy new car from your dealershsip and I will defenetly buy next one from you quick delivery of my new sienna. I will reccommend any of my friends to buy new car from your dealershsip and I will defenetly buy next one from you. Thanks More

This is the second vehicle I have purchased from this dealership and I'm glad that I did. I came for an oil change and I wasn't planning on replacing my car just yet since it was fairly still new being dealership and I'm glad that I did. I came for an oil change and I wasn't planning on replacing my car just yet since it was fairly still new being only 3 years old. Maurice came over and requested a minute of my time, wanting to discuss how he can save me money. Five hours later, he provided me with the car I wanted, the color I love and for the price I could afford. He worked tirelessly to get me exactly what I wanted, since they didn't have the color and interior I wanted. He found it though, and brought it to me the same day, having to send for it from Indiana. That's what I call dedication. He understood that I knew what I wanted and that I wasn't going to settle for anything else, and he went out and got it for me. I was surprised by Maurice' sincerity in dealing with me. He never once acted impatiently with me, get distracted or waver in his attempts to acquire the best deal for me. I can be mule-headed in my stubbornness and I get this way with car salespeople as a my way of testing them. I have dealt with a lot of car salespeople all these years, and Maurice is, without a doubt, the nicest, most sincere and overall best salesperson I've encountered. As a consumer, I am loyal to a fault. Customer service is, in my opinion, a product's best selling point. My experience at Lombard Toyota was nothing but favorable, from it's cleanliness to the sales manager's (Brandon Wilhelmi) friendliness, and most especially Maurice Kimbrough's professionalism. I will definitely purchase my vehicles from this dealership again and without a doubt, recommend them to anyone I know wanting a Toyota. More

Gene was great to work with, we have purchased from Lombard Toyota before and came in knowing we could get a great car and have great service. We had a budget in mind and Gene came thru for us in ever Lombard Toyota before and came in knowing we could get a great car and have great service. We had a budget in mind and Gene came thru for us in every way possible. He taught us the difference between the types of cars and was patient with us when we couldn't make up our minds, he came thru for us when we needed him. We had been looking at many different car companies and style of cars, and loved what we purchased from Gene. More

Excellent service from the time I called to make the appointment, when I came in for service and when I picked up my vehicle! Oscar was great, went above and beyond!! Also, was in and out within the hou appointment, when I came in for service and when I picked up my vehicle! Oscar was great, went above and beyond!! Also, was in and out within the hour... Love this dealer!!! More

I bought my first Avalon in 2005 and my second in 2011. The service department was the main reason I went back for my second car. They never tried to upsell me on unnecessary fixes or services in the 6 yea The service department was the main reason I went back for my second car. They never tried to upsell me on unnecessary fixes or services in the 6 years that I went there for service, and with the coupons that I receive every quarter, they are competitive with anyone on oil changes etc. During the sales process for my 2011 Avalon, I never experienced the usual play a game routine so common with most car dealerships. My product specialist (Carlos) was straight forward with the proicing and trade in and we came to an agreement in a very short period of time. The deal was competitive and fair and I am now a repeat buyer from Lombard Toyota. More

Lombard Toyota has been outstanding over the past 15 years to our family. We do not live close to Lombard but will travel just to do business there. Both in sales and service we have never been disappoi years to our family. We do not live close to Lombard but will travel just to do business there. Both in sales and service we have never been disappointed. The sales department has always been helpful and courteous. The service department has always been great to work with and always prompt. They get it done when they promise to get it done. Let's not forget the cars themselves. Toyota has always been a favorite of my family. We now have four grown children who have driven Toyotas and have loved them. More

I have bought 3 new Toyota's over the past 15 years at Lombard Toyota. I have all my service done there as well. They have always been so helpful, and professional. I love Toyota cars, but I choose Lo Lombard Toyota. I have all my service done there as well. They have always been so helpful, and professional. I love Toyota cars, but I choose Lombard Toyota for all my business. There are at least 3 other Toyota dealers closer to me, but I feel the excellent service and friendliness make them worth the trip. More

The buying experience with Will Ellis a few months ago was very refreshing. He was extremely helpful and knowledgeable. Even though it was 5 o'clock on a Saturday, he offered to stay and I ended up buyi was very refreshing. He was extremely helpful and knowledgeable. Even though it was 5 o'clock on a Saturday, he offered to stay and I ended up buying a new 2011 Toyota Corolla LE. A few months later my right front hubcap fell off. Sales Manager Brandon Wilhelmi offered to replace the hubcap at no cost. The part needed to be special ordered, but only took a few days. All in all, very good experiences with Lombard Toyota. More

Tony was very pleasant to deal with not at all pushy or negative...always made us feel that he was willing to do all he could to make us happy and get us on the road with a vehicle that day! The service wa negative...always made us feel that he was willing to do all he could to make us happy and get us on the road with a vehicle that day! The service was fast and efficient, I would and have recommended Lombard Toyota to all of my friends and co workers. More