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Lombard Toyota

Lombard, IL

4.6
569 Reviews

725 W Roosevelt Rd

Lombard, IL

60148

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Showing 569 reviews

December 06, 2013

Salesman Luis and sales manager Carlos are the best people to deal with when buying a new car. This is our second car from them and we have several dealers closer then this one. Worth the drive! More

by Mcorral11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos the manager and Luis
November 25, 2013

Although I had fine service I noticed I was in the waiting much longer than other customers. Perhaps because I had a rear windsheild wiper mechanism replaced. I waited about 21/2 hours. In the end More

by patirrosf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Longino
November 21, 2013

My engine light was going on, and it turned out to be that I just didn't put the gas cap on correctly. I will be back Monday to get the Auto Guard. Wait wasn't long and problem was taken care of. Thank y More

by RottieGrrrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar and the guy who was in Peoria the night of the tornados (forgot his name)
November 15, 2013

I came in at 3:45 for a service, and was in a hurry because I had to pick up my son from violin. The employee that helped me was in the middle desk, I don't remember his name. He had my car done by 420 More

by ahameed8182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
November 05, 2013

We have leased 8 vehicles through Lombard Toyota and have always found them to be up front and fair. We recently leased a 2013 Highlander, worked with Tony Marr and John Karedis. They were both excellent More

by rserritella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Marr and John Karedis
November 01, 2013

We gave the Lombard Toyota dealership a glowing recommendation for multiple reasons. The staff there were all very helpful and friendly. The main reason for our satisfaction is a salesman there by More

by theyoungs15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kawell
October 30, 2013

Was able to get a ride home in the courtesy van since the service was going to take about 3 hours. Everyone was friendly & explained things well. More

by midwestdave63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Rivera
October 29, 2013

I appreciate the service that was provided my Jeff and his team. They were very professional and completed the work very fast. Everything was great. More

by djones544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2013 -

Lombard Toyota responded

Thanks for taking the time to tell us about your recent experience with our service department. We truly appreciate your business and look for to providing the same level of service on your next visit. Chuck Salemi Service Manager

October 21, 2013

I was In and out in 30 minutes. I was explained the service that was done in detail. I was very satisfied with the service. Thank you. More

by bruzekkp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom joyce
Oct 24, 2013 -

Lombard Toyota responded

Thanks for taking the time to tell us about your recent experience with our service department. We truly appreciate your business and look for to providing the same level of service on your next visit. Chuck Salemi Service Manager

October 05, 2013

Quick oil change service this time and was advised of possible problems and recommendations. Have been using oil change coupon and hope you continue to provide this in the near future. Thank you. More

by rainbow10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony L - service advisor
Oct 24, 2013 -

Lombard Toyota responded

Thanks for taking the time to tell us about your recent experience with our service department. We truly appreciate your business and look for to providing the same level of service on your next visit. Chuck Salemi Service Manager

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