Lombard Toyota

Went in for routine service and mentioned an unusual noise coming from engine compartment. It was quickly diagnosed as a bad water pump. The new one was installed exactly within the time quoted. Price noise coming from engine compartment. It was quickly diagnosed as a bad water pump. The new one was installed exactly within the time quoted. Price was not inexpensive, but the consequences for me of having the water pump fail when on the highway by myself would have been very much worse. More

We worked with Gary Kawell as the sales person and he was fast, efficient and really advsied us on what we needed in a minivan (i.e. types of features and packages). This is the 3rd car I have purchased fro fast, efficient and really advsied us on what we needed in a minivan (i.e. types of features and packages). This is the 3rd car I have purchased from Gary and love working with him. We also worked with Joe Castillo as we used Toyota Financing to buy the car. He was great. He got us in and out and was not pushy at all. More

We had a great experience at Lombard Toyota -- Gary the sales rep was not pushy -- he listened to our needs and was able to answer any questions that we had. sales rep was not pushy -- he listened to our needs and was able to answer any questions that we had. More

I was treated very well and did not feel that extra work was being added on to increase profits. All persons I dealt with were friendly and helpful. Work was done on time and for the amount expected. was being added on to increase profits. All persons I dealt with were friendly and helpful. Work was done on time and for the amount expected. More

Needed an oil change and had the techs shown me how to enter more then one person on the Bluetooth phone device. The tech was very knowledge and took time explaining it, so I could understand. Very satisf enter more then one person on the Bluetooth phone device. The tech was very knowledge and took time explaining it, so I could understand. Very satisfied. More

John Nordwall and Carlos Santeliz listened to what we would like and helped us purchase a vehicle of our choice (2014 Toyota RAV-4 Limited 4WD). They were both very professional, patient, and courteous. would like and helped us purchase a vehicle of our choice (2014 Toyota RAV-4 Limited 4WD). They were both very professional, patient, and courteous. We are very happy with our purchase and will highly recommend these two gentlemen to everybody we know that needs to purchase a vehicle. Customer Service was excellent!!! More

Oscar Rivera is the BEST! Kind & Efficient. He is the ONLY person I will deal with in Service. The others 2 men who are there in the morning treat me like a "dumb female". the ONLY person I will deal with in Service. The others 2 men who are there in the morning treat me like a "dumb female". More

Salesman Luis and sales manager Carlos are the best people to deal with when buying a new car. This is our second car from them and we have several dealers closer then this one. Worth the drive! people to deal with when buying a new car. This is our second car from them and we have several dealers closer then this one. Worth the drive! More

Although I had fine service I noticed I was in the waiting much longer than other customers. Perhaps because I had a rear windsheild wiper mechanism replaced. I waited about 21/2 hours. In the end waiting much longer than other customers. Perhaps because I had a rear windsheild wiper mechanism replaced. I waited about 21/2 hours. In the end the work was well done & I'm grateful to have the wiper working again, especially withthe snow & ice on the way. More

My engine light was going on, and it turned out to be that I just didn't put the gas cap on correctly. I will be back Monday to get the Auto Guard. Wait wasn't long and problem was taken care of. Thank y that I just didn't put the gas cap on correctly. I will be back Monday to get the Auto Guard. Wait wasn't long and problem was taken care of. Thank you! More