Lombard Toyota
Lombard, IL
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I went in for a recall on my Prius. I was greeted promptly and courteously. I informed my service writer that I would be waiting for my vehicle. I was told that it would take about an hour and they w promptly and courteously. I informed my service writer that I would be waiting for my vehicle. I was told that it would take about an hour and they would come and get me when my car was ready. My car was ready in less than a hour. The service writer came to get me. My car was washed and ready inside the service entrance, so that I didn't have to go out into the weather or find my car someplace out in the lot. What more could you ask for? More
Toyota needs to improve the Highlander parts great service but i've lost one of the boots off of the roof rack and i've lost at least 6 chrome lug nuts. i've bought the replacement parts menti great service but i've lost one of the boots off of the roof rack and i've lost at least 6 chrome lug nuts. i've bought the replacement parts mentioned above and your service dept. installed them but i don't have real confidence that they just won't drop off again. I think you have great group of staff working in your service dept. but Toyota needs to design better parts so they just don't fall off. I know that the parts are only cosmetic but in my opinion, showing rusty lug nuts and no boot for the roof rack, just makes the highlander look trashy. More
This dealership is always capable and friendly. They are willing to explain what was done and why. I can always bring my Toyota in and I have always had positive experiences! All of the employees are well willing to explain what was done and why. I can always bring my Toyota in and I have always had positive experiences! All of the employees are well qualified to help. More
AMAZING!!!!!!!!!!!!!!!!!! I have to say that Jeff went above and beyond my level of expectation. Keep up the good work. Hard to find employees like Jeff! I have to say that Jeff went above and beyond my level of expectation. Keep up the good work. Hard to find employees like Jeff! More
This dealership was very helpful in paying off my trade in. I also got a great deal on a new Toyota corolla. I was very happy with the end result. I would recommend Lombard Toyota to any body looking for a in. I also got a great deal on a new Toyota corolla. I was very happy with the end result. I would recommend Lombard Toyota to any body looking for a new Toyota. Thanks More
Oscar was very polite and professional addressing my need for a Toyota recall issue on my 2005 Sienna. He estimated 1.5 hours or so and offered that an oil change was due. I agreed and the car was ready ahea for a Toyota recall issue on my 2005 Sienna. He estimated 1.5 hours or so and offered that an oil change was due. I agreed and the car was ready ahead of time! Nice job Oscar! More
Lombard Toyota has always been reliable, dependable and honest. Brandon Wilhelmi is friendly and always concerned about how we are being treated. Barry Spencer has been servicing my vehicles since 1995 a honest. Brandon Wilhelmi is friendly and always concerned about how we are being treated. Barry Spencer has been servicing my vehicles since 1995 and is an excellent mechanic. Brandon and Barry are the reason why I continue to do business with this dealership. More
The staff was very helpful insuring that I purchased the vehicle that I wanted and not just a vehicle they wanted to sell. I am happy with my new Highlander, and I am very satisfied with my experience a vehicle that I wanted and not just a vehicle they wanted to sell. I am happy with my new Highlander, and I am very satisfied with my experience at Lombard Toyota. More
What i liked most wasthey were very helpful they were not pushy like most of the sales peoplethey listen to my concerns and answer all of my questions. I have to say vey polite nice and alowing me make deci pushy like most of the sales peoplethey listen to my concerns and answer all of my questions. I have to say vey polite nice and alowing me make decision .I walked away from them without buying car right away but knowing i will come backto them for my purchase.I pesonally hate pushy sale people and because they were not i want to buy car from them Thank you TOYOTA LOMBARD More