Lombard Toyota

Service of my Matrix I found the whole experience of bringing my car in for service pleasurable. From the reception to the service desk, keeping me advised of progress and I found the whole experience of bringing my car in for service pleasurable. From the reception to the service desk, keeping me advised of progress and providing me with a loaner for the night.Great job! More

What a Car Buying Experience Should Be. My husband and I entered Lombard Toyota on Saturday, April 13th to "look" . We were approached be a friendly and knowledgeable young man named Ian.. My husband and I entered Lombard Toyota on Saturday, April 13th to "look" . We were approached be a friendly and knowledgeable young man named Ian...he answered the myriad of questions I had about the Camry and Avalon models. Soon after, we were test driving a 2014 Avalon. The rest is history. Prices and trade in-value was presented and a deal was signed! I am in my 60's and through the years I have purchased many vehicles and this by far has been my best experience ever.....it was painless. Thanks Toyota for putting me in the driver's seat of my dream car. More

It was my best car buying experience to date. All my concerns were addressed and felt quite comfortable throughout the process. Lombard Toyota has a winning combination with there staff and product. concerns were addressed and felt quite comfortable throughout the process. Lombard Toyota has a winning combination with there staff and product. More

I went in for a recall on my Prius. I was greeted promptly and courteously. I informed my service writer that I would be waiting for my vehicle. I was told that it would take about an hour and they w promptly and courteously. I informed my service writer that I would be waiting for my vehicle. I was told that it would take about an hour and they would come and get me when my car was ready. My car was ready in less than a hour. The service writer came to get me. My car was washed and ready inside the service entrance, so that I didn't have to go out into the weather or find my car someplace out in the lot. What more could you ask for? More

Toyota needs to improve the Highlander parts great service but i've lost one of the boots off of the roof rack and i've lost at least 6 chrome lug nuts. i've bought the replacement parts menti great service but i've lost one of the boots off of the roof rack and i've lost at least 6 chrome lug nuts. i've bought the replacement parts mentioned above and your service dept. installed them but i don't have real confidence that they just won't drop off again. I think you have great group of staff working in your service dept. but Toyota needs to design better parts so they just don't fall off. I know that the parts are only cosmetic but in my opinion, showing rusty lug nuts and no boot for the roof rack, just makes the highlander look trashy. More

This dealership is always capable and friendly. They are willing to explain what was done and why. I can always bring my Toyota in and I have always had positive experiences! All of the employees are well willing to explain what was done and why. I can always bring my Toyota in and I have always had positive experiences! All of the employees are well qualified to help. More

AMAZING!!!!!!!!!!!!!!!!!! I have to say that Jeff went above and beyond my level of expectation. Keep up the good work. Hard to find employees like Jeff! I have to say that Jeff went above and beyond my level of expectation. Keep up the good work. Hard to find employees like Jeff! More

This dealership was very helpful in paying off my trade in. I also got a great deal on a new Toyota corolla. I was very happy with the end result. I would recommend Lombard Toyota to any body looking for a in. I also got a great deal on a new Toyota corolla. I was very happy with the end result. I would recommend Lombard Toyota to any body looking for a new Toyota. Thanks More

Oscar was very polite and professional addressing my need for a Toyota recall issue on my 2005 Sienna. He estimated 1.5 hours or so and offered that an oil change was due. I agreed and the car was ready ahea for a Toyota recall issue on my 2005 Sienna. He estimated 1.5 hours or so and offered that an oil change was due. I agreed and the car was ready ahead of time! Nice job Oscar! More

I called because I was in the area and they took me immediately and performed the 10,000 mile service in 30 minutes. Completely amazing! immediately and performed the 10,000 mile service in 30 minutes. Completely amazing! More