Lombard Toyota

Service tech polite. Service dept. Always friendly wait time not to bad. I would recommend this service dept. I rate it a 10 I love my Rav 4. time not to bad. I would recommend this service dept. I rate it a 10 I love my Rav 4. More

Car needed 30,000 mile service. They gave me a free loaner for the afternoon. Patricia in cashier office called my insurance company and printed a copy of my updated insurance card. Kevin in the servic loaner for the afternoon. Patricia in cashier office called my insurance company and printed a copy of my updated insurance card. Kevin in the service department made sure my car was done on time. They are friendly and competent people. More

My car broke down and my local dealer was on strike, so Lombard graciously took me in. They got to my car the next day, which happened to be a Saturday, and had it back to me the same day. Very grateful fo Lombard graciously took me in. They got to my car the next day, which happened to be a Saturday, and had it back to me the same day. Very grateful for all their help! More

I’m really happy with my service and Masooma time was accurate. I would like recommend that dealership provides device appointment past 4:45pm for working individuals. accurate. I would like recommend that dealership provides device appointment past 4:45pm for working individuals. More

Kelvin helped me today. I was going to just come in for an oil change but talking with Calvin we decided to do the hundred thousand mile check. He explained why he thought it was a good idea to do this che an oil change but talking with Calvin we decided to do the hundred thousand mile check. He explained why he thought it was a good idea to do this check at this time even if it was going to be a little costly for me. So I went ahead and did it. More

Charles with service was great! Super helpful and very prompt. prompt. More

Great Service they took me in with no appointment which is great Thanks for that! is great Thanks for that! More

Excellent service. Friendly employeesQuick and nice Excellent service. Friendly employees Quick and nice greeters directing to a Comfortable waiting area w/comp beverages Excellent service. Friendly employees Quick and nice greeters directing to a Comfortable waiting area w/comp beverages More

Brian was very friendly, helpful, pleasant, personable, and knowledgeable. It was a pleasure having him as a rep. Overall, I had an excellent customer service experience. and knowledgeable. It was a pleasure having him as a rep. Overall, I had an excellent customer service experience. More

Service department goodService Manager helpfulService Service department good Service Manager helpful Service employees .courteous.When I took delivery of my car, it had scratches, wasn't' inspected pro Service department good Service Manager helpful Service employees .courteous.When I took delivery of my car, it had scratches, wasn't' inspected properly,needed maintenance, although I paid the sticker price of a brand new car. They agreed to correct those issues. Don't ever buy a demo car, you will pay the same price as a new car. Don't let them pressure you. More