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Lombard Toyota
Lombard, IL
566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 02, 2018
Great Customer Service Jeremy was great to work with. He kept us up to date on what was happening along the process and for us it was nearly seamless getting to our final de Jeremy was great to work with. He kept us up to date on what was happening along the process and for us it was nearly seamless getting to our final deal. More
by mmmello123
Employees Worked With
Jeremy Minard
April 02, 2018
Terrible... buy a Toyota anywhere else Unprofessional and unapologetic. Came from far to see a vehicle, to learn it was sold to another customer as we were working through paperwork. Despit Unprofessional and unapologetic. Came from far to see a vehicle, to learn it was sold to another customer as we were working through paperwork. Despite what manager Brandon Gabel told us, we were not warned of this situation. No apology from management, only told "you should have moved quicker." Management was very eager to argue and place blame rather than apologize or explain. As a long term Toyota buyer and owner, we would never return for any reason. Steer clear. Went on to buy a Toyota from another dealer with no hassle and a better price on the same day. More
by ET
Employees Worked With
Brandon Gabel
March 31, 2018
Professional I have always encountered nothing but great service when getting my oil changed. They are so inviting, not clinical in their service. I highly recomme I have always encountered nothing but great service when getting my oil changed. They are so inviting, not clinical in their service. I highly recommend them to others. More
by Zine
Employees Worked With
Brian at service desk-exceptional service
March 27, 2018
Awesome service They have awesome stuff that works there they do everything that they can to help and they are fast and clean I love them I will recommend them to all They have awesome stuff that works there they do everything that they can to help and they are fast and clean I love them I will recommend them to all my friends and family More
by Samnimmer
Employees Worked With
Chip Hanks , Tom Derrico, Daniela DeLaroca-Karl, Larry Carde
March 26, 2018
Great customer service Larry was very nice and patient we must have took him outside in the cold 20 times before we could decide on a color. Very customer service oriented w Larry was very nice and patient we must have took him outside in the cold 20 times before we could decide on a color. Very customer service oriented will send friends and family his way for their next new car . More
by Dmr523
Employees Worked With
Larry Carde
March 25, 2018
Mike ROCKS!!!! There is not enough good things to say about Mike. He was upbeat, friendly, professional and most importantly HONEST. Mike was able to get things done There is not enough good things to say about Mike. He was upbeat, friendly, professional and most importantly HONEST. Mike was able to get things done in a timely matter and got me into a BEAUTIFUL Silver Beauty (Yaris IA). It's the perfect car for my children and me, with great ratings too. Thank you again so much Mike!! Oh btw.. I think they should give you a new nickname.. Mike "Rock Star" St.Germain.. More
by JudyPip81
Employees Worked With
Andrea S., Tony Longino, Michael "Scooter" St. Germain
March 24, 2018
MATT JONES WAS GREAT!!! #1 dealership I’ll visit again!!!!! Thanks for the great experience will recommend others to visit. Ask for Matthew Jones. Great customer service and #1 dealership I’ll visit again!!!!! Thanks for the great experience will recommend others to visit. Ask for Matthew Jones. Great customer service and facilities More
by Lo
Employees Worked With
Brandon Wilhelmi, Matt Jones
March 21, 2018
Easy site, courteous staff Courteous staff. Pleasant waiting room. Repairs are quick (oil change) and general maintenance. Car at approx 175k now and running great. Love my Courteous staff. Pleasant waiting room. Repairs are quick (oil change) and general maintenance. Car at approx 175k now and running great. Love my Camry! Thanks for keeping me going the last 10 years!! More
by Hybridfanman
Employees Worked With
Jason
March 20, 2018
Liars Called to see if a used 4Runner is available to see and test drive.. I was told YES.. Drive almost an hour to dealer and find out 4Runner is sitting i Called to see if a used 4Runner is available to see and test drive.. I was told YES.. Drive almost an hour to dealer and find out 4Runner is sitting in a paint booth getting repaired.. can't test drive car. Gary Kawell got involved and used typical sleazy salesman tactics to get you to buy a car. One of my favorite lines "I guess you're just not ready to buy a car today".. Um... your car is sitting in a paint booth getting repaired!!! Come to this dealer only if you want to be treated like an idiot. More
by 4Runner buyer
Employees Worked With
Gary Kawell
March 15, 2018
Great service Always have a great experience with the service department, easy scheduling, and always get car back when they say will be done . Everyone is always f Always have a great experience with the service department, easy scheduling, and always get car back when they say will be done . Everyone is always friendly More
by Chaps03
Employees Worked With
Mario
