
Lombard Toyota
Lombard, IL
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Go here for my oil changes I have a 2016 Rav4 and I always ask for Ron Jones. He is honest and a great mechanic! Staff is very nice in service I have a 2016 Rav4 and I always ask for Ron Jones. He is honest and a great mechanic! Staff is very nice in service More
Nice experience The salesperson, Canada Single, was helpful, friendly, and knowledgeable. I hadn't intended to buy a car that day, but she was not pushy and offered The salesperson, Canada Single, was helpful, friendly, and knowledgeable. I hadn't intended to buy a car that day, but she was not pushy and offered a good deal. It was a pleasant experience. More
Great visit. Everyone was very friendly, said Hello and opened the door for us. We were asked if we wanted anything to drink and to go ahead and browse the showro Everyone was very friendly, said Hello and opened the door for us. We were asked if we wanted anything to drink and to go ahead and browse the showroom or car lot. Our sales person was extremely upbeat and very informative regarding the vehicles offered by Toyota. More
My experience was horrible. You guys didn't wash my car or i Your need to do a better job. You guys are dirty as xxxx! Please learn to be men of your words. You didn't wash my car or clean the inside of my car.. Your need to do a better job. You guys are dirty as xxxx! Please learn to be men of your words. You didn't wash my car or clean the inside of my car....your left in sitting under the rain and brought it to me with your xxxxing trash in it ashore More
Tried to fix things that didn’t need fixing I went in for an oil change. After an hour the guy came back and told me I needed $726 of repairs done. I asked what needed to be done and the cost of I went in for an oil change. After an hour the guy came back and told me I needed $726 of repairs done. I asked what needed to be done and the cost of each individual thing. After going through it I told them I’d come back if I felt they were needed. I then reached out to another mechanic and got a second opinion and he stated that I only needed $4 light bulbs from Walmart for the back taillights and all the other things were totally fine. So to ensure I was getting the correct answer I then went to a 3rd mechanic who said the same thing as the second. While I was there I also witnessed then approaching another client there for a repair and told her she needed $3k worth of repairs and she told them to do it. Seems like a scam or something going on. I understand you are a business and need money and have to meet goals, but “fixing” things on cars that don’t need to be fixed is just petty. #1 reason I hate going to the dealer. More
It was great.. Salesman was friendly and helpful..the process was seamless.. He answered all my questions. He left us excited to do business with Toyota again. I Salesman was friendly and helpful..the process was seamless.. He answered all my questions. He left us excited to do business with Toyota again. I would recommend him. More
Review. The service staff was honest and professional. The car was serviced in a timely manner and the cost and explanation was in line with what I took the v The service staff was honest and professional. The car was serviced in a timely manner and the cost and explanation was in line with what I took the vehicle in for. More
Came in for an oil change. I was in the area and came here for convenience. Came in on a weekday just after the lunch hour. I expected a longer wait, especially without an appoi I was in the area and came here for convenience. Came in on a weekday just after the lunch hour. I expected a longer wait, especially without an appointment however, it went by pretty fast. They took my Tacoma in pretty quickly and got it back out rather fast. I did tell them that all I want is an oil change only. they respected that. No complaints from me! More
Super Friendly Service Jeff in service was very kind and helpful. Saved me money and got me taken care of quickly. Worth the drive to Lombard from Naperville. Jeff in service was very kind and helpful. Saved me money and got me taken care of quickly. Worth the drive to Lombard from Naperville. More
Unprofessional: Not looking out for your interest Finance office tries to have you sign bill of sale and you haven’t test drove the car yet. When confronted, the finance manager responds “ its not lik Finance office tries to have you sign bill of sale and you haven’t test drove the car yet. When confronted, the finance manager responds “ its not like we’re gonna sell you a broken car”. Promosed items, never received. Put it on your bad places to shop at More