Lombard Toyota

Very good experience everything got done in time Really nice workers everyone is very caring people make sure to give you the best service and get things done very thoroughly and in a fast manner. W Really nice workers everyone is very caring people make sure to give you the best service and get things done very thoroughly and in a fast manner. Would recommend this dealership to any because it’s a really good dealership that takes care of its clients. More

Routine maintenance Love Lonbard Toyota. We continue to buy both of our cars from them because of the quality of the cars and their outstanding service department. Love Lonbard Toyota. We continue to buy both of our cars from them because of the quality of the cars and their outstanding service department. More

Friendly and Fair Our most recent visit to Lombard Toyota was to purchase a new car to replace my 2005 Corolla. Our sales consultant, Sarim (Sam), was quite knowledgeab Our most recent visit to Lombard Toyota was to purchase a new car to replace my 2005 Corolla. Our sales consultant, Sarim (Sam), was quite knowledgeable about the features and options on the 2019 models. He was extremely patient with our questions and indecision. He personally took the time to show me how to use all the new technologies and features on the 2019 Corolla I selected. Igor, the sales manager, patiently listened to our needs and our concerns and helped us understand the pros and cons of leasing vs. buying. We felt like we made a great deal within our budget while getting some extras that make a new car fun. We purchased after-market leather seats and Patti was invaluable helping me select the perfect color. It's exactly what I wanted. The car looks great! We will return to Lombard Toyota for service and for my next vehicle because, whether we visit for service or to purchase a car, we are treated fairly and everyone is friendly and professional. I highly recommend them. More

Extremely poor warranty and mechanical service Brian in the service area was very nice and cordial yet my Sequoia is in terrible, terrible shape ever since I picked it up. No question one of the wo Brian in the service area was very nice and cordial yet my Sequoia is in terrible, terrible shape ever since I picked it up. No question one of the worst experiences ever with my car being taking care of. Terrible service from a mechanical and warranty standpoint. Extremely disappointed and disappointing what has happened. There was no quality control in place ensuring everything was 100% correct after the warranty service was performed. The Shock absorber system was messed up, likely causing issues with my tires and other mechanical areas. Lombard Toyota Mechanical Service and work performed is extremely poor. Will need immediate repair and will want to file an insurance claim to make sure all is corrected. The Assistant Manager Jeff and mechanic Sean saved the customer experience with excellent work. The overall Service Manager was asleep at the wheel, is simply not present. Pretends he’s working while navigating the internet. Goofy dude. Time to retire and allow capable, passionate people to drive results. More

Maintenance Required! I needed maintenance for my RAV4 for few weeks and it kept reminding me every time I started the SUV. Due to other commitments I never had time to bri I needed maintenance for my RAV4 for few weeks and it kept reminding me every time I started the SUV. Due to other commitments I never had time to bring it in but Brian Rotter the assistant service manager squeezed me in when I had time. Wow! Very professional and friendly! As I was waiting, the sales manager Branden Gable, who sold me the vehicle visited with a big smile to make sure I was satisfied. What a great experience! More

Exceptional service Friendly and Service advisor was helpful. My visit was short and made a same day appointment for maintenance. The checklist was explained to me and qu Friendly and Service advisor was helpful. My visit was short and made a same day appointment for maintenance. The checklist was explained to me and questions were answered. Lombard Toyota is easy to do business with. More

Came in without an appt and I received service promptly . I did question why the quote for service was cheaper the last time I was there for the same items that I was told needed service. Josh honored the p . I did question why the quote for service was cheaper the last time I was there for the same items that I was told needed service. Josh honored the previous quote. More

It is a good place to buy Toyota in Chicago land. Because I like this facility very it's neat and clean and the staff is very friendly and helpful while we stay in this place. Because I like this facility very it's neat and clean and the staff is very friendly and helpful while we stay in this place. More

In and out in 20 minutes. Very nice and friendly staff. Work was done very fast. Will always bring my vehicle to Lombard Toyota for my service. Will see them again when service Very nice and friendly staff. Work was done very fast. Will always bring my vehicle to Lombard Toyota for my service. Will see them again when service is required. More

Thank you, Jeff! Jeff was the consummate professional and because of his guidance and expertise I will go back to this dealership for all of my car needs. Jeff was the consummate professional and because of his guidance and expertise I will go back to this dealership for all of my car needs. More