
Lombard Toyota
Lombard, IL
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Well Deserved! I purchased an auto from Lombard Toyota & am very pleased wth this establishment, the step-by-step journey! When we first came in we were greeted ple I purchased an auto from Lombard Toyota & am very pleased wth this establishment, the step-by-step journey! When we first came in we were greeted pleasantly from one of the Sales & Leasing Consultants, (Sam), who was very helpful, experienced & patient. After deciding what vehicle I wanted, I was directed to a gentlemen who handles the financial/ contractual process & he too was pleasant & helpful & sought to get me a good interest rate & extended warranty auto care plan. I also had the pleasure of meeting two lovely ladies with exciting personalities who yes, them too, explained step-by-step what I needed to know in their area of their expertise. I've been there on purchase day; again to xxu with paperwork & once more to have a protective shield/coating applied to outer & interior of auto (to aid in protecting paint from being damage due to the extremities outside) and each time I was greeted with kindness & a smile! Their names are Sarim, Rocco, Patti & Tammy! I also thank those of which I had other interactions, for they too, were kind & professional! Great experience! Thank you all! More
AWESOME Brian in the Service department at the Lombard Toyota location was AWESOME.Typically, dealing with car issues is a long dragged out nightmare. Brian m Brian in the Service department at the Lombard Toyota location was AWESOME.Typically, dealing with car issues is a long dragged out nightmare. Brian made sure that it was quick, easy, and painless process. I arrived to their location and my car was looked at, quoted, and received the loaner under an hour. I definitely recommend them. Thanks Again for all your help! BL More
Easy to deal with - especially the service department I had a part break on my car - took it to Lombard toyota - they ordered the part - called me in - everything was done in quick order - and it cost les I had a part break on my car - took it to Lombard toyota - they ordered the part - called me in - everything was done in quick order - and it cost less than the estimate. More
Service The service was excellent. We worked with Ali he was great and I recommend him to my family and friends. We love our new Camry . The service was excellent. We worked with Ali he was great and I recommend him to my family and friends. We love our new Camry . More
Excellent service, very informative. I've been very happy with my Toyota experience. I bought my first Toyota as a Certified Used Car at Lombard Toyota. From sales to service, it's been I've been very happy with my Toyota experience. I bought my first Toyota as a Certified Used Car at Lombard Toyota. From sales to service, it's been a great experience. Everyone has been friendly and service has been top notch. More
TOYOTA SERVICE SAFETY RECALL REPAIR Everyone is friendly and helpful. They provided great service and sends updates when the car is ready for pickup. They do provide drop off service whi Everyone is friendly and helpful. They provided great service and sends updates when the car is ready for pickup. They do provide drop off service while they work on my car. More
Friendly Service The service team at Lombard Toyota is always friendly and helpful. They keep you informed and only provide service that’s needed. i’ve bought two cars The service team at Lombard Toyota is always friendly and helpful. They keep you informed and only provide service that’s needed. i’ve bought two cars from this dealer and will only go here for service. More
OIL change Great customer service, always friendly and courteous. I would highly recommend Toyota Lombard to others for their car buying needs. Will continue to Great customer service, always friendly and courteous. I would highly recommend Toyota Lombard to others for their car buying needs. Will continue to do business here.. More
Last Lease Service I was in from out of town and new to dealership. Service person never approached me or introduced himself....service area was below average for the si I was in from out of town and new to dealership. Service person never approached me or introduced himself....service area was below average for the size and scale. My dealership back home has welcoming grateful staff, lovely waiting area and fully washed and DRIED car when done. They appreciate my business and make me feel valued. This guy could've cared less about me was more worried about his Dunkin Donuts coffee drink then me as he kept stopping to drink it while typing in my info. Makes me anxious to get back to Olathe Kansas to trade in my vehicle....this was a way for me to check out Lombard Toyota....hmmmm. (Could've been my 3rd Toyota) Not a great impression. More
Best service that saved my day! On our way to attend a wake 20 miles from home, the check hybrid system light went on with 2 other lights. Pulled into Toyota Lombard. Dennis Patel, S On our way to attend a wake 20 miles from home, the check hybrid system light went on with 2 other lights. Pulled into Toyota Lombard. Dennis Patel, Shawn the mechanic treated us with the best care I’ve ever had at a Toyota dealership. They took the car in immediately while a friend picked us up to make it to the wake. Dennis was in constant communication with me. It turned out to be an easy fix without spending a fortune. We were able to pick the car up that night and drive home safely. Someone must have been looking out for us. The stars aligned that day. Great service and care for us, what a great group of professionals. Thank you More