Lombard Toyota

Lombard Toyota: a go to place that offers good service with At most, I might require service 3 times per year; I'm greeted by helpful people who actually remember me &have a sense of humor. At most, I might require service 3 times per year; I'm greeted by helpful people who actually remember me &have a sense of humor. More

Oil Change and new tires The service I received was very customer friendly. Jeff has always been attentive and friendly and this is why when I go to have my car worked on I a The service I received was very customer friendly. Jeff has always been attentive and friendly and this is why when I go to have my car worked on I always reach out to Jeff. Jeff told me my tires needed to be replaced and how long it would take to do this and what the cost would be. I was applauded by the price and am still in a state of shock. I was there for four hours in the waiting room and for this my labor costs were $482.42. Shocking to say the least. I bought my car at your dealership and have always had it serviced there but some how I think I need to shop around the next time a major repair is needed. I do feel like Lombard Toyota is changing and not in the best for the customers. I feel it is now being supervised by people who have "deeper pockets" and are out to gouge the customer financially. Jeff is definitely a keeper and serves your customers well. More

Oil Change A Oil change took more than one hour with appointment I would expected less time, also Toyota should sen coupons for loyal costumers I have had Toyot A Oil change took more than one hour with appointment I would expected less time, also Toyota should sen coupons for loyal costumers I have had Toyota all my life More

Did the work requested and more. Lombard Toyota did the 50,000 mile service on my 2014 Venza and even re-secured the plastic heat shield under the engine without charging me for the l Lombard Toyota did the 50,000 mile service on my 2014 Venza and even re-secured the plastic heat shield under the engine without charging me for the little clips. More

Oil change, 20,000 mile service. Great service appt. drove in, checked in, car was done in less than predicted time. Service manager walked me to my car. Done! Love this dealership! Great service appt. drove in, checked in, car was done in less than predicted time. Service manager walked me to my car. Done! Love this dealership! More

An excellent service experience at Lombard Toyota. My service advisor advised me of the additional service my vehicle required without any pressure and after I agreed to the additional work the repairs My service advisor advised me of the additional service my vehicle required without any pressure and after I agreed to the additional work the repairs were completed in the time frame that was provided. He was very friendly and understanding of my concerns. More

Courteous Service People It's a pleasure and somewhat uncommon to be treated like your business is important to them. Thank you to the service person and thank you to the sto It's a pleasure and somewhat uncommon to be treated like your business is important to them. Thank you to the service person and thank you to the store philosophy! More

Friendly, professional Good experience, professional and friendly. Work was timely. Good waiting room. I have found Lombard Toyota to be be an excellent dealer at both the p Good experience, professional and friendly. Work was timely. Good waiting room. I have found Lombard Toyota to be be an excellent dealer at both the point of sale and service. More

Service The staff at the Service Center was very kind and helpful towards getting my car taken care of. The job was done in less than the 45 minute estimate w The staff at the Service Center was very kind and helpful towards getting my car taken care of. The job was done in less than the 45 minute estimate which was nice. More

Jeff was amazing Had a check engine light come on 2019 Corolla and of course being a woman I panicked. Drove to the dealer on an extremely busy Saturday morning withou Had a check engine light come on 2019 Corolla and of course being a woman I panicked. Drove to the dealer on an extremely busy Saturday morning without an appointment and my Service guy Jeff was awesome. He got me right in and the problem happened to be a loose gas cap in which they cleared the code and I was in and out in a flash. Thanks Lombard Toyota for having such a professional and knowledgeable advisor on hand. Jeff really exceeded my expectations..Larry my salesman is Awesome as well as Patty and Tammy..Larry actually made my life a little more stress free in January when I first purchased but they are a really good team of people More