Lombard Toyota
Lombard, IL
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Did the work requested and more. Lombard Toyota did the 50,000 mile service on my 2014 Venza and even re-secured the plastic heat shield under the engine without charging me for the l Lombard Toyota did the 50,000 mile service on my 2014 Venza and even re-secured the plastic heat shield under the engine without charging me for the little clips. More
Oil change, 20,000 mile service. Great service appt. drove in, checked in, car was done in less than predicted time. Service manager walked me to my car. Done! Love this dealership! Great service appt. drove in, checked in, car was done in less than predicted time. Service manager walked me to my car. Done! Love this dealership! More
An excellent service experience at Lombard Toyota. My service advisor advised me of the additional service my vehicle required without any pressure and after I agreed to the additional work the repairs My service advisor advised me of the additional service my vehicle required without any pressure and after I agreed to the additional work the repairs were completed in the time frame that was provided. He was very friendly and understanding of my concerns. More
Courteous Service People It's a pleasure and somewhat uncommon to be treated like your business is important to them. Thank you to the service person and thank you to the sto It's a pleasure and somewhat uncommon to be treated like your business is important to them. Thank you to the service person and thank you to the store philosophy! More
Friendly, professional Good experience, professional and friendly. Work was timely. Good waiting room. I have found Lombard Toyota to be be an excellent dealer at both the p Good experience, professional and friendly. Work was timely. Good waiting room. I have found Lombard Toyota to be be an excellent dealer at both the point of sale and service. More
Service The staff at the Service Center was very kind and helpful towards getting my car taken care of. The job was done in less than the 45 minute estimate w The staff at the Service Center was very kind and helpful towards getting my car taken care of. The job was done in less than the 45 minute estimate which was nice. More
Jeff was amazing Had a check engine light come on 2019 Corolla and of course being a woman I panicked. Drove to the dealer on an extremely busy Saturday morning withou Had a check engine light come on 2019 Corolla and of course being a woman I panicked. Drove to the dealer on an extremely busy Saturday morning without an appointment and my Service guy Jeff was awesome. He got me right in and the problem happened to be a loose gas cap in which they cleared the code and I was in and out in a flash. Thanks Lombard Toyota for having such a professional and knowledgeable advisor on hand. Jeff really exceeded my expectations..Larry my salesman is Awesome as well as Patty and Tammy..Larry actually made my life a little more stress free in January when I first purchased but they are a really good team of people More
Excellent Service as usual Always gets an excellent service from this dealership. Quick service. I have been going to this dealer for the 14 years and they always treat me great Always gets an excellent service from this dealership. Quick service. I have been going to this dealer for the 14 years and they always treat me great. This is my fourth car that I bought from them. Keep up the excellent work. Thanks More
Used Tacoma purchase Gene was very helpful and knowledgeable salesman who made my wife and daughter very comfortable that the Tacoma - and their particular Barcelona Red o Gene was very helpful and knowledgeable salesman who made my wife and daughter very comfortable that the Tacoma - and their particular Barcelona Red one- was the right truck for us. After work the same evening, we looked at another Tacoma at another local dealer. Based on the two experiences we rushed back to Lombard Toyota to make sure their Barcelona Red Tacoma didn’t slip away. Working with Luis that night, it was obvious he was going to ensure we were comfortable with the deal we negotiated. He worked with us and kept us entertained to make us happy and confident about the whole purchase experience. This is the first used and second vehicle overall we purchased from Lombard Toyota. I will return again when I’m ready for my next purchase! More
Great service bring back car detailing I always get great service here but I was VERY disappointed that you don’t offer detailing any more. This is important to me. This place is convenient I always get great service here but I was VERY disappointed that you don’t offer detailing any more. This is important to me. This place is convenient and the staid very helpful. More