Lombard Toyota
Lombard, IL
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Strut replacement Josh at Lombard Toyota went above and beyond when I took my car in to get my struts replaced.last month. He even kept the car an extra 2 days to mak Josh at Lombard Toyota went above and beyond when I took my car in to get my struts replaced.last month. He even kept the car an extra 2 days to make sure it was done right, it was great service and why I keep going back to Josh and Lombard Toyota. Thank you, Jonn B More
Fantastic Excellent as always. However, I don’t like that the desks were moved to the garage. I had a hard time hearing when checking in. Excellent as always. However, I don’t like that the desks were moved to the garage. I had a hard time hearing when checking in. More
Service Department Easy scheduling and quick service. Good review of any issues found during inspection. Zero pressure to do any work you didn't come in for. Easy scheduling and quick service. Good review of any issues found during inspection. Zero pressure to do any work you didn't come in for. More
30000 checkup Service is always great. Didn’t wait , was in and out in a timely manner. They just forgot to offer the extendedToyota Care which ended up costing abo Service is always great. Didn’t wait , was in and out in a timely manner. They just forgot to offer the extendedToyota Care which ended up costing about the same and so my 35,000 is paid for too. More
Auto guard application Everyone is always friendly and helpful and service has always been efficient! Service seems to take less time than quoted as well, which is much appr Everyone is always friendly and helpful and service has always been efficient! Service seems to take less time than quoted as well, which is much appreciated. More
Maintenance, tire rotation Good service short wait time Jerry did a wonderful job listening to my concerns and taking care of my issues especially the tail light issue thanks t Good service short wait time Jerry did a wonderful job listening to my concerns and taking care of my issues especially the tail light issue thanks to all More
Quick work, honored my warranty, got me in and out Had a damaged tire. Brought it in unexpectedly. They got me in and out in an hour. Honored the warranty. Very pleased with service and how my car was Had a damaged tire. Brought it in unexpectedly. They got me in and out in an hour. Honored the warranty. Very pleased with service and how my car was cared for. More
Lombard Toyota: a go to place that offers good service with At most, I might require service 3 times per year; I'm greeted by helpful people who actually remember me &have a sense of humor. At most, I might require service 3 times per year; I'm greeted by helpful people who actually remember me &have a sense of humor. More
Oil Change and new tires The service I received was very customer friendly. Jeff has always been attentive and friendly and this is why when I go to have my car worked on I a The service I received was very customer friendly. Jeff has always been attentive and friendly and this is why when I go to have my car worked on I always reach out to Jeff. Jeff told me my tires needed to be replaced and how long it would take to do this and what the cost would be. I was applauded by the price and am still in a state of shock. I was there for four hours in the waiting room and for this my labor costs were $482.42. Shocking to say the least. I bought my car at your dealership and have always had it serviced there but some how I think I need to shop around the next time a major repair is needed. I do feel like Lombard Toyota is changing and not in the best for the customers. I feel it is now being supervised by people who have "deeper pockets" and are out to gouge the customer financially. Jeff is definitely a keeper and serves your customers well. More
Oil Change A Oil change took more than one hour with appointment I would expected less time, also Toyota should sen coupons for loyal costumers I have had Toyot A Oil change took more than one hour with appointment I would expected less time, also Toyota should sen coupons for loyal costumers I have had Toyota all my life More