Lombard Toyota
Lombard, IL
Filter Reviews by Keyword
By Type
Showing 566 reviews
Great car service All service was completed based on inspection for my 60,000 car mileage. Everything was explained thoroughly in a friendly manner. The waiting room All service was completed based on inspection for my 60,000 car mileage. Everything was explained thoroughly in a friendly manner. The waiting room area is also spacious and fairly quiet. More
Quick Oil change Mario at Lombard Toyota was friendly and professional. He greeted me took my keys and information and before I could finish my morning coffee the ser Mario at Lombard Toyota was friendly and professional. He greeted me took my keys and information and before I could finish my morning coffee the service was done. Excellent crew lead by Mario at Lombard Toyota. Will not going anywhere else for my Toyota Camry. More
Excellent as always! We have been using this dealership for nearly 30 years and have always had good service here. The people are friendly, the service is excellent We have been using this dealership for nearly 30 years and have always had good service here. The people are friendly, the service is excellent and the overall cost of having our vehicle serviced is not a great deal more than going to some other, more specialized service places, especially when the work done here means a longer time interval between servicing. We will be continuing to use Lombard Toyota for all of our servicing, and to make future automotive purchases here as long as we are living in this area. More
15K maintenance I had arranged appointment and arrived about 5 min early. Paul W greeted me and asked reason for my visit which he confirmed by computer print out. H I had arranged appointment and arrived about 5 min early. Paul W greeted me and asked reason for my visit which he confirmed by computer print out. He quickly informed me what was to be done and suggested I wait in the lounge area while the work was being done. Altho there were a number of customers ahead of me having some type of work performed I was finished in under an hour. The work performed was reviewed with me via a print out and I was assured all was well with my vehicle. I was thanked for coming in for service and encouraged to contact the dealership if I had any Q's later. We all have "busy" days and I was very happy with the quick turn around to allow my day to continue. Thank you for a job well done! George Z. More
Professional and expedient I was greeted by Paul, who was friendly and professional. He explained what was due to be done on my auto. While my car was being worked on he let m I was greeted by Paul, who was friendly and professional. He explained what was due to be done on my auto. While my car was being worked on he let me know his suggestions on a couple of additions. After work was completed, he explained what was done and what to expect in the future. More
Oil Change Jerry in Service was great today! I mistakenly told him the wrong thing that I needed done on my car and he was able to correct it with no problems an Jerry in Service was great today! I mistakenly told him the wrong thing that I needed done on my car and he was able to correct it with no problems and no hesitation. People like Jerry is why I continuously come here. Thank you and see you next time! More
Great sales process, seamless service process I really had an amazing sales experience where the team went up and above to ensure the sale was smooth. That was 3 months ago! Today I came i I really had an amazing sales experience where the team went up and above to ensure the sale was smooth. That was 3 months ago! Today I came in for the 5000 mile service. The process was all explained, trouble free and a really smooth process. The car looked great at pickup (washed!) and the waiting room was comfy. Glad I experienced both the sales and service here even with dealers closer to home. More
6 month oil change Oil change and tire rotation along with fob battery change. Friendly servicemen and like the fact that they washed the car, and put down paper matt Oil change and tire rotation along with fob battery change. Friendly servicemen and like the fact that they washed the car, and put down paper matts to keep car clean More
Not the way to do Business Lombard toyota shot us a great price on a new Tacoma, however after driving 28 miles to get to the dealership they go ahead and tride to short us on o Lombard toyota shot us a great price on a new Tacoma, however after driving 28 miles to get to the dealership they go ahead and tride to short us on our trade, in the amount they discounted the vehicle. Nice place , friendly but shady very shady, so we started to walk out and the salesman had the audacity to offer me his business card if we need anything in the future. I polity responded you keep that cause we will never be back here again. More
Service Chose them to do my recall. They scheduled me when I wanted. They were courteous, prompt and efficient. They dove me to my office and picked me up whe Chose them to do my recall. They scheduled me when I wanted. They were courteous, prompt and efficient. They dove me to my office and picked me up when they were finished. Good communication. More